Archive for February, 2010

It’s Important to Create a Google Local Listing for Your Small Business

Thursday, February 25th, 2010

If you’re a business owner who’s looking for ways to attract more web prospects to your small business website, then Google Local is a MUST. Local Search is really beginning to build momentum. Next time you use Google Search, add a location to your search term, such as “Social Media Marketing Doylestown” and notice the listings that come up next to the Google Map. This post will help you list a business on Google.

Why is this important? It’s important because as a small business, you can start outranking large organizations on Google. If you notice, the local listings appear at the top of your search page. This means that those businesses who used to rank 1st on Google, are now ranking 4th or lower.

Having a Google Local Business Listing for your small business can greatly increase the traffic to your website. Setting up a listing is actually pretty easy. The only pre-requisite is that you have a Google account. If you don’t already have one, simply create one and then get started on your Google Local Listing – it’s FREE. Here are a few steps to help you out:

  1. Navigate to the Google Local Business Center and click “Add New Business”
  2. Fill out your profile as completely as possible, the more details, the better
  3. Add your business listing
  4. Add your business information – TIP: Add a few custom fields and insert relevant search terms for your small business. This will help you rank for those search terms
  5. Last, but not least, claim your new Google Local Business Listing – You can claim your listing by phone, text message, or postcard
Montgomery County, PA Social Media Marketing Agency

Not only will having a Google Local Business Listing help increase traffic to your small business website, but there are also a number of other benefits. Here are just a few:

  • You can add coupons for your small business to your Google Local Listing
  • The Google Local Business Center allows you to track stats for your Local Listing
  • You can provide your business contact information on your listing
  • Customer Reviews can be added to your listing to help build credibility for your small business

If you don’t already have a Google Local Business Listing for your small business, definitely take some time and add one today. You’ll be happy you did.

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Retail Clothing Boutiques Host Their Own Local Fashion Shows: Event Planning

Wednesday, February 24th, 2010

Welcome to the Event Planning portion of our blog series on Hosting Your Own Local Fashion Show. In our first post, we gave an overview and provided the benefits of hosting your own fashion show for your retail clothing store. If you’re interested in hosting a local fashion show for your small retail clothing boutique, definitely check out this blog series.

No matter what you’re doing when it comes to marketing, planning, IMO, is the MOST critical piece. As always, it’s recommended that you spend two-thirds of your time & energy planning the event, with one-third being left for everything else. Having a solid plan will allow you the greatest opportunity to be successful in each step that follows. During the planning process, determine how you want to handle each step of the Fashion Show process:

  • Pre-Event Promotion
  • Event Execution
  • Post-Event Promotion
  • Determining Return-On-Investment

Start out by determining what your goals for the Fashion Show are. Perhaps you want to build awareness & publicity for your retail clothing boutique and/or sell $2,000 worth of clothes during the fashion show. Setting your goals during the Planning process will help you calculate the Return-On-Investment from the Fashion Show. Once you have your goals in place, now determine how you will go about achieving them.

Montgomery County, PA Fashion ShowFigure out how you will build buzz within your local community. You can build publicity and awareness by promoting the event through online social tools, as well as, through in-store ads/fliers. You can host a live event and invite select customers, friends, family, media, and other local business owners. Video recording the event will be imperative, so that you can distribute it online – perhaps through YouTube or Viddler, in order to capture a larger audience. You can use the same online social tools to promote the fashion show post-event, that used to promote it pre-event.

Finally, pull in a great team to help you pull this off and determine how you’ll handle any of those scary situations that you’ve undoubtedly conjured up in your mind since you decided to go for it. Everyone has a few fears when doing something out of their comfort zone. In order to ease those fears a bit, determine what scares you the most, and figure out a plan for how you’ll handle the situation if it comes up. 90% of the time, those fears never come to fruition, BUT in the rare case that something does occur, you’ll have a plan on how to handle it.

Having a solid plan is the foundation for a successful event. Now that you have a solid plan in place for your local fashion show, you can move on to the next step in the process.

Stay tuned for the next part of the Host Your Own Local Fashion Show Series. We will discuss Pre-Event Promotion. With free online social tools at your disposal, marketing an event like this around your local community will be a breeze.

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Retail Clothing Boutiques Host Their Own Local Fashion Shows by Using Online Social Tools

Tuesday, February 16th, 2010

Do you own or operate a small retail clothing business? If so, do you find it difficult to compete with some of the larger retail chains out there? Do you ever find yourself watching those celebrity-filled fashion shows on TV saying, “our clothes are so much nicer than that”. If that’s the case, then perhaps you should consider hosting your own local fashion show for your retail clothing boutique.

Hosting a local fashion show for your small retail clothing store could be hugely beneficial to your business. It’s a creative way to spend your marketing dollars. Here are a few positives that your clothing store can get out of running an event like this:

  • The fashion show would generate you a ton of brand awareness through local media outlets, blogs, etc.
  • You can easily afford to promote it and run it by using free online social tools
  • The audience can be made up of top customers, local media, etc. You can create some great promotions around getting tickets for the live event.
  • During the show you can sell merchandise to live audience members
  • Before, during, and after the event you can use the story to drive new fans, follows, blog readers, etc. for your small business
  • The fashion show would create a lot of word-of-mouth buzz around your community and hopefully drive new customers to your retail clothing store

Bucks County, PA Fashion ShowThere are probably even more benefits to running an event like this, but you only have so much time to read this post and I only have so much time to write it…The key for small business owners to pulling this off is that the tools to do so are now available to you at a price you can afford. Online social tools can help you promote the event, share the event with the world, and converse with fans post-event. I’d imagine that you could run your own local fashion show for less than $1,000 if you get creative. Tools like YouTube and Viddler allow you to post a video from the show online. Facebook, Twitter, Yelp and your company blog will allow you to promote the event both before, during, and after. Your fashion show may be so cutting edge for your local community that it gets picked up by local news stations, which will add some great PR for you and your small retail clothing shop.

Hosting your own local fashion show for your retail clothing boutique can seem like a daunting challenge for most time-strapped business owners. With that said, if it’s something that you believe can really make a positive impact on your business, then go for it. Before getting started, break the event down into more manageable pieces. Here are the 5 main steps we’d carve out for executing a highly successful local fashion show.

  1. Local Fashion Show: Event Planning
  2. Local Fashion Show: Pre-Event Promotion
  3. Local Fashion Show: Event Execution
  4. Local Fashion Show: Post-Event Promotion
  5. Local Fashion Show: Return-On-Investment

Over the next week, to two weeks, we’ll be breaking each one of these components down. The goal being to provide our readers with a clear framework on how to execute an event of this magnitude for your small business, through the use of online social tools.

Consider subscribing to the Catalyst Marketers blog to receive the next part in the Host Your Own Local Fashion Show Series.

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Your Small Business Social Media Profiles Should Contain Your Business Keywords

Monday, February 15th, 2010

Search Engine Optimization (SEO) doesn’t get talked about a whole lot on this blog, but that doesn’t mean it’s not essential to your small business marketing strategy. Having a solid SEO strategy is still critical to driving traffic to your small business website. With that said, this post is about making sure that your social media profiles are also optimized for search. Many industry folks refer to this process as Social Media Optimization.

Search Engine Optimization for Social MediaThe idea for this post actually came when I posted the following question on Twitter, “Working on new posts for the Catalyst Marketers blog, does anyone have topics they’d like me to explore?” I received the following response, which is the basis for this post, “@EnviroBooty I have heard from Social Media Magic that your profile itself should be rich in your pertinent keywords. If that’s true, just wondered why”. So thanks to Shane Shirley-Smith of Orlando, Florida for providing us with a great topic for the Catalyst Marketers blog.

For those of you who are still learning about Search Engine Optimization, check out an earlier post from us on how to Use Google Adwords: Keyword Tool to Find Keywords for Your Small Business Website.

One you have your list of keywords for your small business, it’s critical that you use them in your social media profiles, just as you would in your website. If one of your keywords is, “social media marketing agency Doylestown PA”, then be sure that in your Facebook Fan Page profile that you use the following sentence, “We are the leading Social Media Marketing Agency in Doylestown, PA“.

Search Engine Optimization for Social Media ProfilesDon’t simply stop at adding keywords to your Twitter, Facebook, Yelp, & LinkedIn profiles, use those keywords in your daily online conversations. When you respond to comments on Yelp, try to add a keyword where it makes sense (don’t go overboard). When tweeting, use your small business keywords. If you make a wall comment on your small business Facebook Fan Page, use your keywords. All of these efforts will pay off in moving all of your online business profiles up in the search ranks.

Website SEO has always been a part of your e-Marketing strategies, but now, Social Media SEO should get some attention as well. You’ll be happy you made the effort when two or three of your sites start ranking on Google page 1 or 2 for your small business keywords.

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Use Google Adwords: Keyword Tool to Find Keywords for Your Small Business Website

Wednesday, February 10th, 2010

Search Engine Optimization or SEO as it’s referred to in the marketing industry has helped build small businesses into large businesses. With that said, here at Catalyst Marketers, we don’t specialize in SEO. We specialize in building relationships. SEO helps prospects find your small business website, Catalyst Marketers helps you communicate with those folks once they get there. Even though SEO isn’t a core offering from Catalyst Marketers, it’s still an important part of a small business owners’ marketing plan, which is why we want to take this opportunity to talk more about Small Business SEO.

One of the main components to Search Engine Optimization is filling your site with relevant keywords for your business. A Keyword is a word or phrase that’s relevant to your small business. A good keyword for Catalyst Marketers would be, “social media marketing agency BucksMont Pennsylvania”. It’s a good idea to use your keywords in your website page titles and website content. On top of that, it’s good to use them as “anchor text” within your site.

Anchor text are the hyperlinked words on your small business website. Anchor text is valuable because it helps search engines understand what a page is about. Anchor text is especially important for Google search. An example is, “Catalyst Marketers offers social media solutions for small business owners, in and around, the Bucks County, PA and Montgomery County, PA area”. The anchor text is “social media solutions for small business” and it links to our Solutions page. Now Google, and other search engines, will rank our Solutions page when people search for “social media solutions for small business”. The more I incorporate the keyword phrase “social media solutions for small business” into my blog and website, the higher I’ll rank for that keyword phrase.

Starting to “get it”? So, how do you find out what keywords to use?

If you’re not fully versed in SEO, then Google Adwords: Keyword Tool can help you answer the question, how do I find keywords for my small business? Through the Google Keyword Tools, there are two ways that you can find keywords for your small business website.

  1. Add descriptive words or phrases that are relevant to your small business
  2. Add a URL from a relevant website to see what keywords that site uses and then use similar keywords for your site.
Google Keyword Tool SEO Website

The Google Adwords Keyword Tool allows you to see lists of keywords, which are broken out by both local and global search volume (the number of times a particular keyword is search for, both locally and globally, on a monthly basis). The tool also shows you the percentage of other sites who use the keyword. When selecting your small business keywords, be sure that they are relevant to your business, have a decent local and global (only if you’re a global company) monthly search volume, and have a small number of other sites who are using the keyword. This will give you the best opportunity to move up the ranks for that keyword.

Some other things to consider when choosing keywords:

  • Local search is gaining momentum, so use location-specific keywords “Social Media Marketing Agency in Doylestown, PA”
  • Go for specific keywords, sometimes referred to as “long tail” keywords. Long tail keywords are ULTRA-specific phrases that describe your business/products/services. These keywords will drive quality traffic. Generic keywords drive a large quantities of traffic, but often that traffic isn’t taking any action because they are looking for something different and landed on your site by mistake – through a generic keyword.

Even though it’s not our core business, Catalyst Marketers can help you with SEO for your small business through our virtual network. Let us know if you have any questions or need help getting started.

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Facebook & Twitter Alter the Emergency Procedures at Your Small Business

Monday, February 8th, 2010

Online social tools like Twitter, Facebook, and Yelp are drastically changing how business gets done. Period. With that said, I’d like to take a look at one aspect of business that’s really benefiting from the increased use of online social tools. Emergency Procedures. Does your business have Emergency Procedures in place? For example, if you conduct business in and around BucksMont, PA where we were just hit with a foot of snow or more this past weekend, do you have a procedure in place to let employees know if your store will be open, closed, or opened late? Now how about this, do you have an Emergency Procedure in place for letting customers know?

Social Tools Help with Emergency ProceduresDo you remember using that Emergency Call List when your business was going to have to stay closed on a normal working day? You know, with each new employee you bring on, and for every old employee who leaves, you update that list, print it out, and make sure everyone knows the procedure. Usually it starts at the top with the owner or manager deciding if their store will open on a day where weather or other emergency factors come into play. Once the decision is made, the owner calls the next person in line, then that person is in charge of calling the next person, and so on.

Perhaps your business still operates this way? You know what the worst part is, what if you cannot get in touch with the person you’re supposed to call? Do you leave a message? Do you call back a bunch of times OR perhaps call the next person in line? Either way, it’s anxious moments knowing that if you don’t get through, other people may not receive the emergency information before they leave for work. Well, those days are over…

Now, through tools like Twitter and Facebook, small business owners can write a new procedure. That procedure is as follows: “In the event of an emergency where you feel there is the possibility that our store will close (ie. bad weather), please check our Facebook fan page before coming to work. Someone from the organization will make the decision and post it to Facebook prior to the start of the day.”

Here’s an example of one of the Facebook Fan page messages I saw on Saturday February 6, 2010 due to the winter storm that hit the Philadelphia, PA area:“Tranquility LIFE Spa & Hair Design, LLC is CLOSED today because of all the Lovely SNOW!” Say goodbye to those employee call lists. Small business owners are now able to post one message on Facebook and Twitter and simply instruct all employees to check those social media profiles on days when they feel their could be a closing situation.

As you can see business owners are naturally migrating to these tools as a way to communicate with employees. Online social tools are making it easier for businesses to communicate with employees during emergency situations, but they have also opened up a totally new procedure that many business owners should be taking advantage of: Communicating your situation to customers.

BucksMont Businesses Use Twitter During Winter StormsBefore the advent of using online social tools for business, there was really no way of communicating to customers that a store would be closed for the day. Granted, on days like the Philadelphia area had on Saturday, many people aren’t going out shopping in the first place. With that said, what if you’re a doctor’s office or another type of business where customers have an appointment setup on a day that’s in question? Well, you’d have to pay someone to answer the phone and unless you have a redirect system in place, that individual would probably have to go into the office. Obviously, that’s dangerous during bad weather days. Now, all of that has changed due to more and more businesses using online social tools to communicate with customers. A big key to this is also the comfort which customers have in using those same tools to communicate with businesses.

Now, on a bad weather day, businesses can tweet to their followers that the store will be closed or that there will be a delayed open. Businesses can send a Facebook message to fans informing them of the situation. Before a customer gets in his or her car to head out to your business, he or she is now checking your small business Facebook Fan Page or Twitter account to ensure you’re going to be there. If you’re not open and the customer finds out while at her computer, she’s thankful you saved her the trip. If you don’t post a message on your online social tools and a customer travels to your store, only to find out you’re closed, well then, she’s not going to be happy.

Here’s a message that went out to Master P’s World Class Tae Kwon Do Facebook Group yesterday:

Subject: No classes today – Saturday Feb 6

Hi Everyone,

Just spoke with Master P and he asked me to let you know that we won’t be able to have classes today due to the snow storm. We don’t want to be contributing to the additional cars on the road which make it difficult to clear, not to mention everyone’s safety.

Enjoy your Saturday afternoon in the snow. We will see you Monday when classes resume.

-Ryan

And another that went out over Twitter. This one is from the Best Buy in Pottstown, PA:

GOOD MORNING FACEBOOK! At this time we are probably looking at an 11:00am or 12:00pm opening. http://bit.ly/bYGHDO

And just to round things off, here’s a message I put up on the Catalyst Marketers Facebook Fan Page and Catalyst Marketers Twitter account the other day. This was not due to the winter storm 2010, but the same principles apply. I learned that our host provider had a server down and guess what? That server hosts CatalystMarketers.com. In real-time, I was able to inform all of our Facebook fans and Twitter followers that our site was down. I was then able to immediately inform them when it went back up. This way, they were not left wondering what’s going on with the site and when it would be back up.

Facebook wall post (server down – 9:48am): Our host has a server down and our site is running on it. CatalystMarketers.com will be back up shortly – fingers crossed

Facebook wall post (server back up – 10:32am): CatalystMarketers.com is back up. Sorry for the inconvenience.

As you can see, online social tools are changing the way small businesses operate during emergency situations. These tools have allowed for easier communication with employees, as well as, created a communication system for customers. Are you using online social tools during emergency procedures?

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Photo Marketing Meets Twitter To Offer Big Savings at FOREVER 21

Thursday, February 4th, 2010

I was on TweetDeck today when this tweet came through from @KelleyRenee: How am I not following @Forever21_tweet yet? 10% off $40+ online, now thru 2/6! http://twitpic.com/117uf0.

Now, I’m not really in the market for anything from FOREVER 21, but I usually check these things out for the marketing aspect of it. I always like to see what others are doing with their online efforts.

FOREVER 21 is using Twitpic to promote a new Valentine’s Day 2010 special savings opportunity. Twitpic is a Twitter application. It’s a free online tool which allows you share photos on Twitter. Users can upload a photo from their phone OR computer and then customize a message to accompany the picture. You then submit the entry and it gets tweeted to your Twitter account.

Photo Marketing for your small business

Small businesses can learn from FOREVER 21’s new promotion. You can have a designer create you a promotional image (costs should be less than $50 if you create the copy) and then you can use tools like Twitpic to share your promotion with the world. You can run the same promotion without the photo, but imagery really appeals to the growing masses of Right Brain Thinkers. Just ask Dan Pink.

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LinkedIn Discussions Can Generate Sales for Your Small Business

Wednesday, February 3rd, 2010

LinkedIn is an online social networking tool that’s been around for years, yet doesn’t get as much hype as it deserves. Personally, I think LinkedIn has been the best prospecting tool for Catalyst Marketers to date. Some say LinkedIn just isn’t as “sexy” when compared to other giants like Twitter and Facebook. Here’s a great back and forth between two big time thought-leaders in the social arena. This conversation took place on Twitter this morning.

Lewis Howes, Author of LinkedWorkingDavid Garland, Founder of RISE on ABC

@TheRiseToTheTop Think we should all spend more time on LinkedIn? For some reason I just don’t find it sexy.
@lewishowes You know that pushes my buttons when you say Linkedin isn’t sexy. I’ll do a vid just for you my man
@TheRiseToTheTop Don’t worry Lewis, you are sexy. I see the usability of LinkedIn but I love Twitter/FB. Show me the light!

It sounds like Lewis is going to make a video for David, which I’m sure is going to be really informative. I’d recommend following both of these guys on Twitter and on their other social platforms as well. With the above being said, the reason for this post is to shine some light on a LinkedIn Discussion I’ve been having for the past week. LinkedIn Discussions through LinkedIn Groups can be AMAZING platforms to spread ideas, establish partnerships, and even drive sales.

UPDATE: This post sparked a Skype debate between Lewis Howes & David Garland. Check out their debate on, Is LinkedIn Sexy Enough to Spend Time With?

I recently wrote about Cross-Promotion on this blog and to help promote that post, I started a Discussion in many of my LinkedIn groups. I made sure that each group I chose contained audience members that would find the topic interesting, relevant, & valuable. The question I asked was, “Have you considered partnering with other local businesses to cross promote each others products & services?” I then explained my idea of Cross-Promotion and how it can work for small business owners.

LinkedIn for Your Small BusinessThis discussion topic really hit home as I had numerous responses within several different LinkedIn groups. Alan Openshaw, a Mortgage Consultant at Cornerstone Lending Inc in Philadelphia responded to the discussion from within the Central Bucks Chamber of Commerce LinkedIn group. He weighed in on Cross-Promotion and then left this little gem, “By the way, by responding to your last discussion, I started dialogue with a local Realtor and am currently assisting one of his clients….so Thank You!”

By participating in a previous LinkedIn Discussion that I started, Alan built a relationship with a local Realtor, and was able to land a new client through his relationship with that Realtor. So, not only should you be using LinkedIn Discussions to spread your ideas and start discussions, BUT you should be responding to discussions within your LinkedIn Groups. You never know who’s listening…

Subscribe to our blog to read an upcoming post on How To Start a LinkedIn Discussion.

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HGTV Uses TV to Promote Social Media

Monday, February 1st, 2010

At this point, I think most of our regular readers know my feelings about traditional advertising: TV, Radio, Print Ads – They are just too expensive and you don’t see much return-on-investment. Consumers simply tune them out. With that said, if traditional advertising is part of your marketing mix (in some cases it is still relevant, but those cases are dwindling), I’m a big advocate of promoting your online efforts through your traditional ads. I was watching some HGTV (my girlfriend and I are big fans) this weekend when I noticed the stellar job they do of incorporating their social media into their own TV spots.

On at least two instances, an entire 15 second TV spot for HGTV centered around their social media. Many of the HGTV personalities have their own Twitter and Facebook profiles. HGTV came up with brilliant campaign to incorporate the activity on their hosts’ profiles into their TV ads. Basically the ads go something like this, “Brittany from Georgia wrote the following comment on Sabrina Soto’s Facebook wall, Sabrina, your design-sense is one of a kind and I’ve incorporated many of your ideas into my own home. Thank you!” The TV ad then ends with the following, “Sabrina Sota responded by thanking Brittany and asking her to submit some pictures of her newly updated home. Remember that you can follow HGTV and our hosts on Facebook and Twitter.” I may not have the exact language correct, but you get the gist.

HGTV is not only promoting their social media, but they are promoting their fans as well. It’s adds to the connection. Can you imagine how you’d feel if HGTV mentioned your Facebook comment on their TV commercial? I’ll bet you’d tell a bunch of your friends, both online and offline. In turn, that may increase fans and followers of HGTV social media sites, as well as, possibly increase viewers of their TV programs.

This is just another example of how traditional advertising can compliment your social media marketing. Again, if you have limited spend, you may want to dismiss traditional ads altogether, but if you’re someone who is running some radio spots or print ads, you should definitely find ways to drive listeners/readers to your social media sites.

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