Archive for March, 2010

Don’t Use All 140 Characters in Your Tweets

Wednesday, March 3rd, 2010

Are you currently using Twitter for business? If so, congratulations! You’re doing the right thing. Twitter is a great tool for connecting with customers, prospects, and other individuals who share similar interests. It’s also a great way to promote your online content, events, products, and services.

For those of you who might be just getting started with Twitter, you may or may not know that Twitter only allows you to input 140 characters when creating a new tweet. This means your tweets have to be concise. You need to communicate your message in as few words as possible.

Follow @RyanTaft Philadelphia on TwitterRetweeting is a process whereby another Twitter user takes what you have tweeted and tweets it out to his/her Twitter followers. You can tell when something has been retweeted when a tweet is prefaced by the capital letters RT. The “RT” is usually followed by the original author’s username. The image to the right shows that @KratzPR retweeted my original tweet.

Retweets can make a huge impact in your success on Twitter. If someone takes time to ReTweet what you have to say, they are endorsing you. They are also exposing you and your tweet to all of their Twitter followers. This means that you may acquire a few new Twitter followers. Now imagine if one or a few of these new followers likes your tweet and decides to ReTweet it as well…Now we are really cooking. Welcome to the power of viral marketing.

The biggest key to getting others to ReTweet your content is to tweet information that your followers will find relevant and valuable. The next biggest key to getting others to Retweet content is to make sure you don’t use all 140 characters in your tweet. For each tweet, try to leave at least 10 characters out of your tweet. This way, when I go to ReTweet you, and Twitter automatically populates the “RT” characters and your username, I won’t have to alter your tweet in any way. If you use all 140 characters and I try to ReTweet you, I’m going to max out on my 140 character limit. The easier you make it for others to ReTweet you, the more likely they are to do so.

Twitter is a great tool for small businesses. By learning little tricks like this, success with Twitter for business will be much more likely.

EveryBlock Spreads Your Small Business Yelp Reviews through Your City

Monday, March 1st, 2010

EveryBlock is a new online tool that allows you to track and discuss what’s new in your neighborhood. EveryBlock answers one simple question, “What’s happening in my neighborhood?” The New York Times calls EveryBlock, “One of the most ambitious hyperlocal sites”. Residents who live in and around 15 major U.S. cities can find out information about crime, news coverage, neighbor announcements, real estate transactions and more. The biggest benefit for small business owners is that EveryBlock is connected to Yelp.

Yelp is a great online tool for small business owners. We’ve written about it a few times here on this blog. The first step you must take is to learn how to claim your small business on Yelp. Yelp allows customers to rate their experience with your business, as well as, leave customer feedback for other potential customers of your business.

Normally, the only time someone would see those reviews is if they found your small business profile on Yelp. Positive Yelp reviews are a great way to drive new customers to your small business. Now, through EveryBlock, your Yelp reviews are being pushed out via email to EveryBlock subscribers with a zip code within a certain radius of your business.

Philadelphia businesses on EveryBlock

Here’s how EveryBlock works…The image above was taken from an email I receive daily from EveryBlock. I signed up with the zip code 19127, which is Manayunk, PA – Philadelphia. Each day I receive an EveryBlock email and within that email are new Yelp reviews from businesses located in and around Manayunk. The email image above shows 2 new business reviews, one for Chinese Tai Chi Center and another for Green Leaf. These businesses were recently rated as 5 stars and 4 stars respectively on Yelp. EveryBlock syncs with Yelp to collect all new business reviews within the area of 19127 and then pushes those reviews out to all EveryBlock subscribers for that geographic region. This means your small business is getting in front of highly qualified prospective customers, as they live in and around your area. Pretty cool, huh?

Currently, the following 15 cities are listed on EveryBlock. As the site grows, so too will the number of cities.

  • Atlanta
  • Boston
  • Charlotte
  • Chicago
  • Dallas
  • Detroit
  • Houston
  • Los Angeles
  • Miami
  • New York
  • Philadelphia
  • San Francisco
  • San Jose
  • Seattle
  • Washington, DC

Manayunk Restaurants EveryBlock YelpThe key takeaway from this post should be that you need to start using Yelp to promote your small business because not only will Yelp users see your Yelp business listing (and hopefully positive customer reviews/ratings), but so too will local EveryBlock subscribers. Basically, for no money at all, you can attract new prospects to your business from two different online tools, Yelp & EveryBlock.

EveryBlock even has an iPhone application to allow consumers to connect while on the go. This means that your Yelp reviews are getting in front of very qualified prospective customers, as they are hanging out around your community. This is really powerful stuff if used properly. Be sure that you’re using Yelp to promote your small business and that customers are writing reviews on your Yelp profile. This way those reviews will be aggregated on EveryBlock and sent out to subscribers within your geographic area.