Archive for the ‘Small Business’ Category

3 Reasons for Creating a Strategic Marketing Plan

Monday, June 14th, 2010

Whenever we meet with a prospective client, one of the first things we explain is our belief in the importance of having a solid Strategic Marketing Plan. For all business owners, large or small, writing a yearly Marketing Plan that identifies what you’re hoping to accomplish, and how you will go about doing so, is the foundation for all that you do that year. With the Internet, it’s easier than ever to reach your customers & prospects, connect with them, build relationships, and drive sales, that many business owners jump right in without first creating a Strategic Marketing Plan. This post will provide you with the top 3 reasons why it’s imperative that you create a Strategic Marketing Plan for your small business.

Before we get into why it’s important to have a Marketing Plan for your business, let’s first define what we think a solid Strategic Marketing Plan looks like. Let’s start at the top…When we create a Strategic Marketing Plan for a customer, we start out by learning their business. We then go through exercises aimed at finding out what our customer’s organizational goals are, and who their target audience is. Once we have a strong understanding of our customers’ business, their goals, and their audience, we start building out the Strategic Marketing Plan.

Create an Online Marketing PlanIf you’re creating a plan yourself, be sure to list out your organizational goals for the current year, determine who your target audience is, and where those folks spend their time online. If your target audience uses foursquare, then you should have an online presence on foursquare. If your target audience doesn’t use Facebook, then don’t spend your time using Facebook as a marketing tool.

Creating your Strategic Imperatives is the next step in the process. Strategic Imperatives are simply how you will go about achieving your goals. A few examples might be, “Use online tools to reach more people, build relationships, and ultimately drive sales”, or “Create a blog to provide free articles about XYZ industry, my products, and our business philosophies”.

Once you know what your goals are, how you will achieve those goals, and who you’re looking to target, now it’s time to create your marketing tactics. Tactics are the actual campaigns that you will run to reach and engage your target audience. A few example tactics might be, “Create a YouTube Video Series to educate consumers on my services”, or “Use Twitter to promote my blog articles”. After the marketing tactics are created, your plan is complete.

Now that you know how to create a Strategic Marketing Plan, below are 3 reasons why it’s critical to your success. A Strategic Marketing Plan provides business owners with:

  1. A map for achieving yearly goals
  2. The ability to track success through individual tactic performance measures – Performance measures should be setup for every Marketing Tactic
  3. An understanding of the time, and budget, needed to execute on the Strategic Marketing Plan

Foursquare stats

Have you taken the time to create a Strategic Marketing Plan for your business? Has it helped your business?

How Are Those Newspaper Ads Working for Your Small Business?

Wednesday, May 26th, 2010

Are you still running ads in your local newspaper? Using the local newspaper to drive sales in 2010 is not a marketing tactic that Catalyst Marketers recommends for ANY business. Now, I know I’m going to hear a few comments on the benefits of using newspaper ads for businesses who serve the 70+ crowd. I’m not totally dismissing creative print advertising, but the traditional newspaper ad is just not cutting it these days. Even businesses who serve the older consumer shouldn’t be running newspaper ads, reason being, people age 70 and over have many helpers when it comes to making purchasing decisions (among a few other things that we will get into a little later in the post).

I mean seriously, if you’re having success running newspaper ads, please weigh in via the comments section below. It would be great to get another perspective from someone who’s having success with traditional newspaper ads. I’m thinking we aren’t going to hear from many business owners…we’ll see.

Print advertising is deadA few reasons why traditional newspaper ads just don’t make “CENTS” for small businesses:

Traditional newspaper ads, as a tool for driving sales at small businesses, just isn’t cutting it. Even if you are not ready to jump into the online marketing world, there are many other ways to spend your marketing dollars – by developing creative marketing tactics that will actually provide you a return-on-investment.

Get creative with your small business marketing. The tools are out there and the costs of marketing your small business have come down exponentially over the past few years. Quit spending your money on worthless newspaper ads — #ImJustSayin

Retail Clothing Boutiques Host Their Own Local Fashion Shows: Post-Event Promotion

Monday, April 26th, 2010

During the last installment of the Hosting Your Own Local Fashion Show Blog Series, we discussed Fashion Show Event Hosting. One thing to keep in mind during the event, which also should be included in your Fashion Show Plan, is post-event marketing opportunities. As you may know from reading this blog, many events and/or promotions give business owners the ability to create marketing campaigns pre-event, during the live event, and post-event. Hosting a local fashion show at your retail clothing boutique definitely gives you the opportunity to market your business before, during, and after the event. In order to successfully promote the event after it’s already occurred, there are a few things that you have to do during the event to ensure you are creating that post-event content.

Some of the things that you can do during the event to ensure that you have great content to promote after the event is finished, are:

Video Record the Fashion Show

Small clothing retailer hosts a fashion showAs we discussed in the last post, you want to be sure to video record the fashion show. This is the ultimate content piece for post-event promotion. This truly let’s those who were unable to attend the live show, see what they missed. It’s the centerpiece of post-event content. This video will be the video that local media outlets use when they write stories on how great the Fashion Show was. Be sure to capture the event from multiple angles if you can. Run secondary cameras to capture B-Roll footage. This way when it comes time to put the final video together, there is plenty of core footage and even more filler footage for use in the video.

Video Record the Pre- & Post-Fashion Show Sales Events

Remember your goal of selling $2,000 worth of clothes during the event? In the last post, we talked about having a Pre-Event Sale and Post-Event Sale on the day of the Fashion Show. These sales are only open to Fashion Show ticket holders, which keeps it intimate and special for attendees. Be sure that you have someone setup with a video camera to capture these Sales Events. The footage can be used as a stand-alone video to show the Pre & Post Event Sale, but footage can also be used as filler in between other videos that you produce from the Fashion Show. This footage will be used as video content that’s pushed out to your customers and followers Post-Fashion Show.

Video Record Interviews from Fashion Show Attendees

Candid footage of fashion show attendees makes for great content. It gives folks who were unable to attend the event a glimpse into what the event was all about. It also lets them hear from real people, many of whom they can relate with. While attendees are enjoying the event, preferably during the Pre-Event and Post-Event Sale, pull a few aside to capture some video. Ask them what they are hoping to see during the Fashion Show, what new styles they really like, how they liked the Fashion Show, what they think of the post-event sale, etc. All of this candid footage will provide you with a ton of excellent content to promote post-event.

Remember to let interviewees know how you plan on using the content – ensure they are OK with it. Even consider having them sign a waiver if you want to truly protect yourself. With that said, the more barriers you create, the less your chances are of getting everyone to participate. It’s really your call based on your comfort level. We usually go the route of, “it’s easier to beg for forgiveness than ask for permission”. Usually nobody complains about anything, but if something were to come up, worst case scenario is that you’re asked to take the video down.

Video Record Interviews from Contest Winners

Prospects love hearing from current customers when they are doing their consumer research. Knowing this, it would be great to grab some interviews from your contest winners and other folks who are loyal customers of your clothing store. As we discussed in the Fashion Show Event Hosting post, prior to the fashion show you can send new clothing to a few lucky local consumers, along with free tickets to attend the fashion show. For many, this would be a really cool thing to have happen to them. Be sure to capitalize on your generosity and creativity by getting as many of the winners on camera as possible, either before or after the event. Remember, these folks will be wearing the clothes they received from you, so that’s great advertising right there. Capturing a video of the winners, who are wearing clothes from you store, is great post-event promotion material. Each winner can talk about his or her experience during the evening, which will hopefully be full of positive reviews of your clothes and your business.

Content Distribution and Promotion

After you capture all of the footage during the event, edit it and make it ready to go live, it’s time to start publishing that video footage to your small business YouTube Channel and to your blog. You can then use the same online social tools that you’ve been using throughout this process, Twitter, Facebook, Yelp, Foursquare, LinkedIn, etc. to promote your new content. Use the content to drive folks to your website or online retail store. You can even get creative with the footage and create new promotions out of it.

Perhaps during one of the video interviews, you hand a customer a $100 gift certificate and instruct that person to hide it in one of the hundreds of pieces of clothing in your store. Then, during post-event promotion, you mention the promotion, show the video clip, and let viewers of the video know that next time they come into the store, they could find a $100 gift certificate in a random piece of clothing. This will certainly help drive traffic to your clothing store post-event – which is the goal! :)

The next installment of the Hosting Your Own Local Fashion Show Blog Series, which will also be the final installment, focuses on Fashion Show Return-On-Investment. Remember to check back to our blog every few days to get access to the new post once it’s up OR simply subscribe to Catalyst Marketers blog to receive email updates when new posts are published.

Run a Foursquare Swarm Badge Promotion

Monday, April 19th, 2010

So by now, I’m hoping that most of you have heard about using Foursquare for business. We have discussed the potential of Foursquare here a few times in the past few months, and we are also getting ready to release a FREE Fousquare for Business eBook. If you’d like to find out more about the Foursquare for Business ebook, simply contact us for more information. For today’s post, we are going to discuss the highly coveted Foursquare Swarm badge, and how you can leverage this coveted badge to drive sales for your small business.

UPDATE: Download our new FREE eBook: How to Use Foursquare to Grow Your Business

Foursquare for businessThe Swarm Badge on Foursquare is unlocked when a Foursquare flash mob is created at any location. A Foursquare flash mob consists of at least 50 people being in the same place at the same time. Now, of course, you can influence this so that a Foursquare flash mob occurs at your small business, just like this restaurant owner did.

What’s great about a promotion like this is that you can use it to generate a TON of buzz before the promotion, during the promotion, and after the promotion. When you decide to run an event like this, it’s always recommended that you use the online social tools that you have a presence on, like Twitter, Facebook, YouTube, your blog, etc. to promote the event. Before running a Foursquare Swarm Badge Promotion, be sure that you take time to understand if your customer-base has started using Foursquare yet. Be sure your business profile on Foursquare is correct, and then start promoting check-ins at your place of business. Keep an eye on your stats and once you determine that there are a decent number of your customers on Foursquare, then you know that it’s time to run Foursquare Swarm Badge Promotion.

Here are a few tips to help you get started:

  • Be sure your business is listed correctly on Foursquare – If not, tweak it or add it
  • Research your customer-base to ensure they are Foursquare users
  • Create a blog post or even better, a video explaining the promotion – Are you planning on having a special event to celebrate the Foursquare flash mob? If so, tell your customers what they can expect.
  • Use your social tools and in-store fliers to promote your event in order to build buzz
  • Be sure to video record the event so that you can use it in post-event promotions
  • Figure out a way to drive sales during the event
  • Live tweet the event or figure out a way to allow your customers (the flash mob) promote your event for you – they’ll be doing some of this when they Check-In at your location on Foursquare
  • Use the materials you created during the event (ie. your video) to promote the event after it’s passed

By finding creative ways to use the increasingly popular location-based social network, Foursquare, for your small business, you give yourself the ability to generate more sales than you would without leveraging Foursquare and other online social tools. You are also connecting with your community and weeding out your most loyal customers. Those folks who join in on your Foursquare Flash Mob to unlock the Swarm Badge are probably high-value customers, and this is your opportunity to let them know they are appreciated. You can use this Foursquare Swarm Badge Promotion as an opportunity to begin building a long-lasting relationship with those folks. The best part about the entire promotion, costs are close to zero. Since you’re not spending much on the execution of the promotion, let us know if you’d like any help in planning it. Either way, you should definitely consider running a Foursquare Swarm Badge Promotion for your small business.

Businesses Are Going Hollywood

Thursday, April 8th, 2010

Business is going Hollywood. We caught the first glimpse of this a few years back when Donald Trump created The Apprentice. At that time, TV was the big medium (and still is) for getting video-based content out into the world. Trump was a well-established business person, and somewhat of a celebrity already. He was looked at as unique for his ability to infiltrate Hollywood as nothing more than a businessman.

Now, as time has passed, ONLINE VIDEO is picking up more and more steam. It’s allowing once unknown business leaders to become celebrities. It’s getting to the point that business leaders are becoming as popular as movie stars (well perhaps not yet, but soon, very soon). Chris Brogan is a HUGE business celebrity. He has a big-time following of business professionals and business owners. Same with Mike Michalowitz – The Toilet Paper Entrepreneur. Then you have guys like David “Siteman” Garland who is an big-time up & comer with his own online video show. All three of these business leaders use online video to spread their ideas and educate their readers. Thankful fans hungrily chase the next bit of news from, or about, their favorite business leaders. As their popularity grows within their own niche, their reach expands, and eventually these successful business leaders will hit a tipping point in their celebrity and they will become as Hollywood as Matt Damon and Rachel McAdams. By recognizing this trend, as a small business owner, or heck, a 12 year old middle-schooler for that matter, you have the opportunity to grow your local brand into BIG-TIME, SUPERSTAR BRAND.

Video for my businessThe biggest key to the college student working on a side project, or business owner looking to grow her business, to becoming a star is their ability to use video to communicate their message, just as Hollywood stars use video to communicate their acting talent. Video, more than other content forms, captures personality and creates a deeper connection with the audience. Due to decreasing video production and distribution costs, everyone can become an online video celebrity. Do you have a crazy lead Chef at your restaurant that you’ve always said, this guy could have his own show? Well, give him his own show. Create a YouTube Channel and turn your lead Chef into the next Emeril Lagasse. Are you a quirky fashion designer with passionate ideas about the future of fashion in America? Create your own Future of Fashion Channel on YouTube and start blasting out videos about fashion. Do you walk dogs for a living? Start recording your “Doggy Adventures” and publish those videos to your YouTube Channel. Start educating dog owners about the benefits of exercise for dogs.

What I’m hoping to get across here is that there’s an audience out there for everyone, no matter what business you’re in. Start positioning yourself as the next big thing in your market. Capture your local market first – go Hollywood in your community, and then begin branching out. One great way to help your small business go Hollywood is through the use of online video, which shares many benefits with TV, for a small fraction of the costs.

Retail Clothing Boutiques Host Their Own Local Fashion Shows: Event Hosting

Wednesday, March 24th, 2010

So, the big day is finally upon you. It’s time to actually pull off this fashion show that you’ve been planning for your small retail clothing store for months now. Remember, if you’ve spent ample time planning your fashion show and you’ve hired a great team to support you, then the event itself will be the easy part. Let’s review some of the things that you have done up to this point that will impact how your event will go.

In the Fashion Show Event Planning post, within this Blog Series, we set a goal of selling $2,000 worth of clothes during the fashion show. This means that during the Planning phase, you have put together a plan on how you’re going to sell the clothes that are being modeled during your show. There are several ways to sell clothes before and after the show:

  • You can have a private store opening for all Fashion Show ticket holders. You can serve hors d’oeuvres in your clothing store while ticket holders shop with other Fashion Show attendees.
  • After the show, you can sell limited items from the show to attendees. You can promote it as an exclusive purchase that other customers won’t be able to make for at least a month. You could even model promo products, that aren’t even going to be for sale, a limited edition of sorts, and make them available only to Fashion Show Attendees. You could even give select clothing pieces away days or weeks later as part of a post-event promotion.

Have a Fashion Show at my clothing storeDuring your Pre-Event Promotion for you local Fashion Show, you were connecting on Twitter with Local Media, as well as, sending local residents free clothes and tickets to the event. Between your promotion and the tickets that you’ve given away to loyal customers, friends, family, and local residents, your Fashion Show should be heavily attended.

One thing you should do in the days leading up to the event is reach out to all of the ticket winners, whether it was local media through your Twitter contest OR local recipients who received your free clothes. Give media members the plan for the evening and ask what they are hoping to get out of the experience. Without asking, try to find out how they plan on covering the event. Hopefully you can get them to write some great reviews about the Fashion Show and your business.

When reaching out to local residents who received the new clothes that you sent out as part of your pre-event promotion, ask them to wear those clothes to the show. They would feel like insiders in a room full of insiders at the Fashion Show by wearing clothes that are actually debuting during the event. Others would see how normal folks look in the clothes and hopefully that leads to sales.

Setup Your Store for the Fashion Show

Have a Fashion Show at my clothing storeKnowing that you’re all setup to accomplish your goals of having a full crowd of loyal customers, local residents, and local media attend the Fashion Show, as well as, a plan in place for selling $2,000 worth of clothes to those folks during the Fashion Show, you can now move your efforts to setting up your store for the Fashion Show. A few things to consider when staging your clothing store for a Fashion Show:

  • You must allow room for Fashion Show attendees to browse your clothing selection during the Pre-Show Private Sale we discussed earlier
  • Put people in charge of shooting video of the show, as well as, taking digital pictures of the models, the clothes, and the attendees. These will be used in Post-Show Promotion on your blog and other social sites.
  • Be sure the food and drinks are good to go
  • Prepare someone to live Tweet the event on your Twitter account. This way your Twitter followers can feel like they are part of the Fashion Show
  • Run through the Auction of the new clothing line that will take place post-event, as part of your goal to sell $2,000 worth of clothes during the Fashion Show.
  • Rehearse the show a few times as if it were the live event. This will allow you to check out the best camera angles, position people where you want them to be during certain times of Fashion Show, and simply work out all of the bugs before going live

After everything has been setup at your clothing store, people have been invited, and rehearsals have taken place, you are ready to host your own local Fashion Show! Take a deep breath and go start greeting your guests.

The next installment of the Hosting Your Own Local Fashion Show blog series focuses on Fashion Show Post-Event Promotion. Remember to check back to our blog every few days to get access to the new post once it’s up OR simply subscribe to Catalyst Marketers blog to receive email updates when new posts are published.

Promote Your Small Business Blog through Google Places

Tuesday, March 16th, 2010

Are you looking for ways to drive more traffic to your small business blog? Taking advantage of Google Places ‘Post to your place page’ functionality is a great way to do so. Google Places is a free online tool that allows business owners to list their business on Google Maps. At the same time, if you create a local business listing on Google, your business can start ranking in local search. The are many great benefits to having your business listed on Google Places, as well as, other local search tools. Today we are going to talk about one specific benefit, the ability to drive traffic to your small business blog.

Online Marketing Philadelphia PAOnce you’ve created a Google Places Profile for your small business, you can then begin using your profile as a way to drive traffic to your blog. First, navigate to your Google Places listing, click “Owner-verified listing” to get to your profile. Once you’re on your Google Places profile, on the right-hand side, there is a text box for you to “post to your place page”. The post to your place page area is the area that you can use to promote a new blog post.

Social Media Philadelphia PAWhen promoting your blog on Google Places, simply copy/paste the article title into the text box and then copy/paste the article link into the text box. One nice thing about Posting content to your Google Places Page is that Google Places allows you to input 160 characters — 20 more than Twitter. The extra 20 characters allows you to add the article link in full. By not using a URL shortener, you are adding to your inbound links, which is the single biggest factor in ranking you higher in search.

If you still have a few extra characters, you can ask people for a certain response, request they leave a comment on the blog, provide your thoughts on the article, or add a description to the article. Whatever you decide to do, definitely use those extra 20 characters to your advantage when promoting your new blog post on Google Places.

Once you’ve written your post and added your link, simply click ‘post’ to display your blog promotion on you Google Places Business listing. Now, when someone finds your Google Places Business Listing, they will see your post. If the post is relevant to them, they will click the link to read your blog.

Check out how your “Post to your place page” post looks like — follow the arrow within the image below to see what the Catalyst Marketers Google Places listing looks like.

Social Media Marketing Doylestown PA

Google Places is a great way to get qualified traffic to your small business blog, as first the person had to perform an online search using relevant terms for your small business. To make sure your Google Places listing ranks for relevant searches, you should use Google Adwords Keyword Tool to find relevant keywords to fill your Google Places Business Listing with. Optimizing your Google Places Business Listing for Search Engines is critical in driving quality traffic to your local business listing.

By optimizing your Google Places listing for search, you now know that most of the traffic that arrives to your listing is quality traffic. You can further qualify them if they then click on your link to your business blog. If that happens, that means the individual has now taken two actions to get to your blog. With that being said, my guess is that he/she will stay on your site for a while, as well as, click around on a few different pages within your site. This is exactly the kind of traffic you want on your business blog. Now get out there and start using your Google Places listing to promote your new blog articles.

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Retail Clothing Boutiques Host Their Own Local Fashion Shows: Pre-Event Promotion

Wednesday, March 10th, 2010

The next part in the Hosting Your Own Local Fashion Show blog series focuses on Pre-Event Promotion. Building buzz for your boutique fashion show is a HUGE key to your success. Your promotion should start about 6 – 8 weeks out from the actual live date. This will give you ample opportunity to build buzz. When executing on your Pre-Event Promotion, be sure to constantly reference your Local Fashion Show Plan. The plan helps you stay on course, as sometimes social tools can eat up more of your time than you’d like. Using online social tools requires a bit of discipline, which is a topic for another day.

Montgomery County, PA Fashion ShowBeing able to pull off an event like hosting your own local boutique fashion show is a big feat for all business owners, both large and small. With that said, a few years ago, it was almost impossible to host your own successful Fashion Show as a small business. The main reason being costs. Tools for pulling off a fashion show have been around for a while, but those tools were just so much more expensive than tools today. Free online social tools like Facebook, Twitter, Yelp, Google Local, and many others can help clothing boutique owners create a ton of buzz around their local Fashion Show. You can host a contest to give away free tickets to the community. You can offer discounts to live attendees on anything they purchase that night. Really, the opportunities are limitless if you get creative.

Here are a few other ideas that might help you get started promoting your boutique fashion show:

  • Setup a Twitter target list of local media outlets and start building relationships with those folks. Then when it comes time to promote your Fashion Show, be sure to let them in on this creative endeavor. Hopefully you get some pub on their local news websites
  • Package up a few new clothing pieces that you plan to unveil at the show and start sending them to random local residents with an invitation to attend the live event
  • Shoot a video of someone describing the event and the new fashion line. Post it to YouTube to help explain what attendees can expect
  • Create a Flickr Slide Show with pictures of some of the new fashion items that will be revealed – giving people a sneak peak at only some items
  • Write a blog post or 3 about the event and promote it through your social networks

Again, all it takes to pull off pre-event promotion is a little creativity, a plan, and an understanding of how to best use the free online social tools to your advantage. Now, more than any other time in history, small business owners can take control of their marketing efforts and really drive sales for their small business. Running a Local Fashion Show is a really creative way to promote your small clothing boutique. Now, through free online social tools, you have the ability to market your business like a Fortune 500 company.

The next installment of the Hosting Your Own Local Fashion Show blog series focuses on a href=”hhttp://www.catalystmarketers.com/fashion-show-event-hosting/” title=”Host a fashion show”>Fashion Show Event Hosting. Remember to check back to our blog every few days to get access to the new post once it’s up OR simply subscribe to Catalyst Marketers blog to receive email updates when new posts are published.

Who Is the Foursquare Mayor of My Small Business?

Monday, March 8th, 2010

If you’re not asking yourself, who is the Mayor of FourSquare for my small busines, you may want to start, as there could be a great marketing opportunity in it for you. FourSquare likes people to think of them as an “urban mixtape”. FourSquare allows users to check-in at their favorite local hangouts. When connected with friends on FourSquare, your check-ins allow your friends to know your whereabouts. It also shows them some of your favorite places, which may entice them to meet you there or go try the place on their own. Many different types of businesses, like cafes, bars, restaurants, parks, gyms and more, can take advantage of FourSquare’s service.

UPDATE: Download our new FREE eBook: How to Use Foursquare to Grow Your Business

FourSquare Doylestown PAAs a business owner, you are probably starting to see the power of FourSquare for business. The more people you get to “check-in” at your local business, the better. Basically those customers who check-in at your local business on FourSquare, just helped you market your business. The cost to you, $0.

A key to FourSquare immortality is becoming the Mayor of a local business. The more a person continually checks-in at a local business, the better his or her chances are at becoming the mayor of that business. With that said, we do live in America, the land of possibilities, so if you’re not careful, another local patron can come in and steal your Mayor title out from under you. That happens only if another person starts checking-in at the local business, for which you’re the Mayor, more than you do.

As a business owner, there is a HUGE potential marketing campaign that you can run through FourSquare. Call it “Election Night” or “Vote for Our FourSquare Mayor”. The goal should be to get as many of your current customers as possible, along with new customers, to begin checking-in on FourSquare EVERY TIME they come to your business. The goal for customers is to become the Mayor of your small business. In order to entice customers to participate, you should come up with a remarkable offer for the winner.

Since Mayor-ship can change hands frequently, you should put a time limit on the promotion. You could run it 3x a year and whoever the mayor is on X date, is the winner. Perhaps the winner receives a big party at your store in their honor. They can bring friends/family for a free night of food and drinks. If you’re a travel agency, perhaps you can offer the winner a free set of plane tickets somewhere. Whatever the offer is, it should be something that your customers find valuable. This will entice them to participate, along with spreading your promotion to their friends and family.

When it comes to promoting this new marketing campaign, use your other online social tools, like your company blog, Facebook fan page, LinkedIn account, and Twitter. Get the word out to as many people as possible. You may even want to reach out to some local media outlets, as a promotion like this, could garner interest from them – FYI Twitter is a great place to connect with local media personnel. Also use your store to promote the campaign. Perhaps you want to spend a few bucks and print a big in-store billboard for the program and then provide a URL to your blog for customers to learn more. There are countless ways that you can get the word out about your FourSquare promotion, you just have to get creative.

FourSquare is a great new tool for small businesses. There are a lot of creative things that you can do with FourSquare to help drive sales for your small business. The costs for a program like this, except for maybe the incentive, are very small. You can definitely pull this off. So with that said, who’s the FourSquare Mayor for your small business?

EveryBlock Spreads Your Small Business Yelp Reviews through Your City

Monday, March 1st, 2010

EveryBlock is a new online tool that allows you to track and discuss what’s new in your neighborhood. EveryBlock answers one simple question, “What’s happening in my neighborhood?” The New York Times calls EveryBlock, “One of the most ambitious hyperlocal sites”. Residents who live in and around 15 major U.S. cities can find out information about crime, news coverage, neighbor announcements, real estate transactions and more. The biggest benefit for small business owners is that EveryBlock is connected to Yelp.

Yelp is a great online tool for small business owners. We’ve written about it a few times here on this blog. The first step you must take is to learn how to claim your small business on Yelp. Yelp allows customers to rate their experience with your business, as well as, leave customer feedback for other potential customers of your business.

Normally, the only time someone would see those reviews is if they found your small business profile on Yelp. Positive Yelp reviews are a great way to drive new customers to your small business. Now, through EveryBlock, your Yelp reviews are being pushed out via email to EveryBlock subscribers with a zip code within a certain radius of your business.

Philadelphia businesses on EveryBlock

Here’s how EveryBlock works…The image above was taken from an email I receive daily from EveryBlock. I signed up with the zip code 19127, which is Manayunk, PA – Philadelphia. Each day I receive an EveryBlock email and within that email are new Yelp reviews from businesses located in and around Manayunk. The email image above shows 2 new business reviews, one for Chinese Tai Chi Center and another for Green Leaf. These businesses were recently rated as 5 stars and 4 stars respectively on Yelp. EveryBlock syncs with Yelp to collect all new business reviews within the area of 19127 and then pushes those reviews out to all EveryBlock subscribers for that geographic region. This means your small business is getting in front of highly qualified prospective customers, as they live in and around your area. Pretty cool, huh?

Currently, the following 15 cities are listed on EveryBlock. As the site grows, so too will the number of cities.

  • Atlanta
  • Boston
  • Charlotte
  • Chicago
  • Dallas
  • Detroit
  • Houston
  • Los Angeles
  • Miami
  • New York
  • Philadelphia
  • San Francisco
  • San Jose
  • Seattle
  • Washington, DC

Manayunk Restaurants EveryBlock YelpThe key takeaway from this post should be that you need to start using Yelp to promote your small business because not only will Yelp users see your Yelp business listing (and hopefully positive customer reviews/ratings), but so too will local EveryBlock subscribers. Basically, for no money at all, you can attract new prospects to your business from two different online tools, Yelp & EveryBlock.

EveryBlock even has an iPhone application to allow consumers to connect while on the go. This means that your Yelp reviews are getting in front of very qualified prospective customers, as they are hanging out around your community. This is really powerful stuff if used properly. Be sure that you’re using Yelp to promote your small business and that customers are writing reviews on your Yelp profile. This way those reviews will be aggregated on EveryBlock and sent out to subscribers within your geographic area.