Archive for the ‘Uncategorized’ Category

HGTV Uses TV to Promote Social Media

Monday, February 1st, 2010

At this point, I think most of our regular readers know my feelings about traditional advertising: TV, Radio, Print Ads – They are just too expensive and you don’t see much return-on-investment. Consumers simply tune them out. With that said, if traditional advertising is part of your marketing mix (in some cases it is still relevant, but those cases are dwindling), I’m a big advocate of promoting your online efforts through your traditional ads. I was watching some HGTV (my girlfriend and I are big fans) this weekend when I noticed the stellar job they do of incorporating their social media into their own TV spots.

On at least two instances, an entire 15 second TV spot for HGTV centered around their social media. Many of the HGTV personalities have their own Twitter and Facebook profiles. HGTV came up with brilliant campaign to incorporate the activity on their hosts’ profiles into their TV ads. Basically the ads go something like this, “Brittany from Georgia wrote the following comment on Sabrina Soto’s Facebook wall, Sabrina, your design-sense is one of a kind and I’ve incorporated many of your ideas into my own home. Thank you!” The TV ad then ends with the following, “Sabrina Sota responded by thanking Brittany and asking her to submit some pictures of her newly updated home. Remember that you can follow HGTV and our hosts on Facebook and Twitter.” I may not have the exact language correct, but you get the gist.

HGTV is not only promoting their social media, but they are promoting their fans as well. It’s adds to the connection. Can you imagine how you’d feel if HGTV mentioned your Facebook comment on their TV commercial? I’ll bet you’d tell a bunch of your friends, both online and offline. In turn, that may increase fans and followers of HGTV social media sites, as well as, possibly increase viewers of their TV programs.

This is just another example of how traditional advertising can compliment your social media marketing. Again, if you have limited spend, you may want to dismiss traditional ads altogether, but if you’re someone who is running some radio spots or print ads, you should definitely find ways to drive listeners/readers to your social media sites.

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Dell Does Twitter – Do You?

Wednesday, January 13th, 2010

Dell is a shining example of an organization using new social tools, in this case Twitter, to build its brand and communicate with customers. Dell has not one, but multiple Twitter accounts. One key to promoting your business on Twitter is to not be overly promotional. Every tweet shouldn’t be “buy this”, “discount on that”. Tweets should be informative and even push users to educational content that’s relevant to your business. Dell takes this theory to a whole new level.

Since Dell wants to make sure that they get all of their promotions out there, but at the same, do not constantly interrupt their followers with promotions, they’ve created a Twitter account solely for promoting refurbished Dell computers and electronics – @DellOutlet. By following @DellOutlet, twitterers are essentially opting in to receive Dell promotions. Dell makes it very clear that this particular account will be used for promoting their specials. This strategy allows Dell to get their promotions out without offending their followers. Can you incorporate this strategy into your small business? I think you can.

In a recent article written on Open Forum®, Dell’s Senior Manager for Corporate Affairs, Richard Binhammer spoke about how Social Media can work for small businesses, “Make it easy for your customer to talk to you. Do simple things to thank your customers for their business. Ask them for suggestions. Go where your customers congregate, whether it be Facebook or Twitter or elsewhere, and participate in those conversations. Also, listen to your customers in the blogosphere. What they have to say is vitally important to your business.”

The tools are out there and waiting for you to use them for your small business. It doesn’t matter what business you’re in, there are online tools that can help your business be more efficient, as well as, help you interact and build relationships with your customers. That’s what it’s all about in this economy. You have to think differently, think smarter. How can you stretch your marketing budget while getting more of a return on those dollars? The answer is easy, use social tools. Your customers are using them, there is a ton of help out there to get you started, the costs are almost zero, and with a strong strategy in place, the results are fantastic. Get your small business on social tools today. If you need help, simply contact Catalyst Marketers.

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Promote Your Small Business Blog with the ShareThis Plugin

Friday, January 8th, 2010

Do you blog about your small business? If not, you really should consider it. If writing isn’t your thing, then you can always hire an e-marketing agency to blog for you, but either way, getting content out there is the best way to position your business as a thought-leader in your industry, as well as, educate your customers on your business/business philosophies.

In an earlier post, I wrote about how small business owners can start blogging. There are some very easy steps to follow and best of all, it can cost you $0 to get started. Compare that to what you spent last month on that radio promotion that attracted exactly 0 new customers into your business. Once you have a blog, you need to get it out into the social sphere, which is what this post is about.

Last week I wrote about adding the ReTweet button to your small business blog, so that others can promote your content for you. Well, not only should you have the ReTweet button on your blog (since only Twitter users can help you with that), but you should add the ShareThis plugin to your small business blog.

ShareThis is a free plugin that you can download and add to your blog. Download it here. Before you download it, you can customize certain aspects of it. You can have a rotating icon OR change the button text. There are a few different things you can customize. ShareThis is a super tool for helping others help you promote your small business blog.

ShareThis offers users numerous different social networks to use for promoting your blog. Why is this beneficial? Well, if one of your readers uses Reddit a lot and she wants to promote your post, then she can hover over the ShareThis plugin, click Reddit, and promote your post there. It’s the same for someone who uses Digg or LinkedIn. It doesn’t matter what social networks a reader uses, ShareThis provides all of them.

As you can see on the Catalyst Marketers blog, we emrebedded our ShareThis plugin at the bottom of every post. Once somoene is finished reading an entry, he or she can go down to the plugin and promote our post. Do you see the power of having others promote your stuff for you? Now all you have to focus on is writing great content so that people will feel the need to share it.

With that said, hopefully you found this post informative. If you did, please hover over the ShareThis plugin and promote this post to all of your friends ;) – Thanks!

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Why it’s Important to Have a Custom Facebook Fan Page URL

Thursday, January 7th, 2010

Do you have a Facebook Fan Page setup for your small business? If not, then get one up ASAP. For those of you who are already on Facebook, you know just how powerful a tool it is for your small business. Today’s post is intended to help you understand the importance of having a custom URL setup for your Facebook fan page.

Does your Fan page have an ugly URL string like the one below?

Did you know that your Facebook fan page URL doesn’t have to look like the one above? You have the ability to customize it. If you have 25 fans or more, Facebook allows you to create a custom URL for your small business fan page. Simply go here, and click “Set a username for your Pages”. Be sure to double-check the Username that you select as you cannot change it. It should be something that’s short, but also something associated with your business. I simply chose my business name, as you can see below.

There are a few reasons why you should create a custom URL for your Facebook fan page.

  • It looks cleaner than a string of code
  • It’s better for search engine purposes
  • It’s easier to promote – Check out my post on promoting social media in your print ads for more information
  • It’s easier for people to remember if you’re giving your URL out during a face-to-face conversation
  • It’s another branding element for your Facebook fan page

It’s really easy to setup your custom Facebook fan page URL, so take a few minutes and do it now. Then let everyone on Twitter know you did it (just another way to let people know you have a fan page that they can be a part of).

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Add the ReTweet button to Your Small Business Blog

Monday, January 4th, 2010

Do you have a blog for your small business? I hope the answer is “yes”. Blogging is a great way to spread your ideas, get the word out about your business and your business philosophy, as well as, position you as a thought-leader in your industry. Blogging definitely takes time, but the results can be very effective for growing your small business. A question that I get a lot about blogging is, “once I create a new blog post, how do I get people to read it?”

A great way to promote your blog is through Twitter. Twitter is an unbelievable information sharing tool. If you’re not on Twitter, you need to be, but that’s a blog post for a different day. If you have a blog, then you should have a ReTweet button on each blog post you produce because chances are, many of your readers are already on Twitter. There are two great pieces of software out there that you can utilize: TweetMeme and ReTweet.

Here at Catalyst Marketers, we use ReTweet, but it’s really just a personal preference. The button allows readers, who have Twitter accounts, to share your article on their Twitter profile. A few reasons to add a ReTweet button to each of your blog posts are:

  • Allows your readers to promote your posts for you
  • Your post gets in front of more new readers
  • The post gains credibility in the minds of new potential readers because someone they follow on Twitter, so someone they trust or share similar interests with, has taken the time to ReTweet your article
  • There’s a counter on the button, so each time the post gets ReTweeted, the counter increases, which shows new readers that many people have found this post informative

Embed the ReTweet Button in Your Blog

  1. Go to ReTweet.com
  2. Copy the appropriate javascript code
  3. Go to your blog’s source files and select the Single.php file
  4. Paste the javascript code into the appropriate area of the Single.php source file – A good place to put the code is in the top left side of the post (see this post for an example)
  5. That’s it, you’re all set

Check out the image below to see where our javascript code appears in our Single.php source file. Feel free to use the Comments Section of this blog to ask any questions that you have OR go to the Catalyst Marketers Facebook fan page and post your questions to our wall. Definitely don’t let the coding scare you off. Adding the ReTweet button to your blog is an absolute must if you want to drive more traffic.

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Do You Want to be on My JetBlue Facebook Team?

Thursday, December 31st, 2009

So you want to know the answer to the age old social media question? You know the one —-> How do I get people to become my fan on Facebook? Look no further than a great promotion that JetBlue is running, All-You-Can-Jet Facebook Fan Sweepstakes.

JetBlue is offering fans of their Facebook page a chance to win round-trip airfare, plus a vacation OR free flights for a year. The only criteria are that you become (or are currently) a fan of their Facebook page and that you click the JetBlue Sweeps tab to enter your information.

There’s also a team component. Once you enter, you can build a team of four individuals who will all receive a great vacation package if their team is selected at the end of the promotion.

Now, you might be saying, I cannot afford to fly someone around the world free for a year, but I’ll bet you can afford the $2,000 or so to send 4 friends on a great vacation. I mean, it’s an Advertising write-off anyway, right?

I’d even be willing to bet that you can think of a much better prize, which costs you a lot less. It’s all about getting creative. You can even get a designer/programmer to build you a Facebook application like the one JetBlue built for a small investment. JetBlue is already up 50,000 plus fans – almost double from when the promotion started.

If you’re thinking, “well, JetBlue had 60,000 fans on Facebook to begin with and even more Twitter followers. I don’t have that many people in my network to roll a promotion out to”. That’s OK. It’s all relative. Use JetBlue as an example, but then bring the promotion into your own set of realities. Offer your 30 Facebook fans or 100 Twitter followers a great promotion that provides them something of value in exchange for some sort of action by them.

I have to say this is a really great promotion by JetBlue. They could have stopped at allowing individuals to become fans in order to win a chance at free airfare or a trip. Instead, they did that, and on top of it, they added a viral component to it – Sign up a team. This allows those who become fans of JetBlue on Facebook, to get their friends involved. This opens the door to even more new fans for JetBlue.

I hope that JetBlue will take the contest to the next level after the current promotion ends. A few great add-on promotions that I can think of to help new fans stay connected with the brand are:

  • Use the database of teams collected during this promotion and create a new team-oriented promotion (think March Madness)
  • Have the team who wins record their trip for an additional bonus to them, and then use that footage for news ads/promotions
  • Have a runner-up competition for the top 10 individuals who appear on the most teams. Allow them to take part in a new promotion that generates buzz for the JetBlue brand.
  • Run a promotion to new/existing fans where one fan is selected to accompany the individual who wins the free flights for the year. Each time the original winner flies somewhere new, another fan is selected to fly with him/her.

What do you think of JetBlue’s promotion? What ideas do you have around using a similar promotion for your small business?

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Claim Your Small Business on Yelp

Monday, December 7th, 2009

Do you own a small business? If not, do you know someone who does? If so, then Yelp is a tool that needs to be used. What is Yelp? Straight from the Yelp website, “Yelp allows consumers to share the experiences they’ve had with local businesses and lets business owners share information about their business with their customers. Simply put, it’s word of mouth– amplified.”

If you’re looking for ways to get the word out about your business while not spending a ton of money on traditional advertising that doesn’t work…You know what I’m talking about. Those radio spots and print ads that you’ve been paying for that haven’t returned any positive sales growth for who knows how long. Follow the steps below and unlock your business profile on Yelp today.

  1. Navigate to biz.yelp.com and perform a search for your small business
  2. Setup your free business profile
  3. Check out what people are saying about your business
  4. Respond to any customer reviews
  5. Check out your stats by clicking the “My Businesses” tab
  6. Add images and more detail to your profile to make it stand out
  7. Use Yelp to promote specials, coupons, and events
  8. Stay active on Yelp to get the most out of the social tool

That’s it. You’re all setup. You can now log into Yelp as much as you want. Employees at Yelp created a great video that goes into more detail on the steps above. Check it out when you have some time.

Thousands of consumers share opinions about local businesses every single day on Yelp. Be sure that you are a part of that conversation. Whether the feedback is positive or negative, it can benefit your small business. If customers share negative reviews about your small business, and you have unlocked Yelp, you have the ability to respond to that review, both publicly and privately. Another benefit of a negative review is that you can learn about what you should be doing differently to satisfy other customers. If customers share positive reviews about your small business then you’ll capitalize on that positive word-of-mouth marketing when other interested prospects see that positive review and decide to give your product or service a try. Either way, being active on Yelp gives your small business a huge advantage over your competitors.

One thing to note is not to solicit positive reviews. First, it’s unethical and Yelp has a way to filter out reviews that seem overly positive and second, prospects become suspicious if there are nothing but positive reviews on your Yelp profile. True feedback is the best feedback.

Click the image below to check out the Business Owner’s Guide and learn more about what’s available to you on Yelp. If you want to get on Yelp, but just don’t have the time, give us a call about our Localize’it solution. Catalyst Marketers can help get you setup on Yelp and manage your account for you.

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How Social Media Marketing Can Help Promote Your Salon

Thursday, November 5th, 2009

Check out my interview with Glen Andrews on Blog Talk Radio. Simply click the Blog Talk Radio image below. We discussed how Salon owners can use social media and other online tools to reach more people, build relationships with customers & prospects, and drive sales. Please leave me some feedback on how you think the interview went.

During the recording, Blog Talk Radio experienced technical difficulties, so Glen couldn’t hear me at first. We aren’t able to alter the file, so you may want to listen to the 1st minute and then mute it until 2 minutes & 45 seconds in (or just wait, but definitely don’t leave the page – I do come on).

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From Google Profile to Possible Partnership

Thursday, November 5th, 2009

How can a Google Profile help your small business? Well, let me share a story of mine with you…

Two days ago I created my Google Profile. It took me about 15 to 20 minutes because I wanted to make sure I filled it out as completely as possible. I added links to all of my social media profiles, as well as, a link to the Catalyst Marketers home page. Once it was complete, I saved everything and then promoted it on the Catalyst Marketers Facebook Fan Page and on the Catalyst Marketers Twitter account. I was hoping that my prospects and customers would discover my profile and use it to get in touch with me. Well, it worked…

Jeff Sheehan, of Atlanta, Georgia saw my tweet, checked out my Twitter profile, and began following me. It ends up that he is also a Bentley College alum, like myself. He then linked out from my tweet to my Google Profile to read more about me and Catalyst Marketers. After Jeff determined that my company was relevant to what he’s trying to accomplish, he then sent me an email message from my Google Profile. His unaltered message is above, to the left (thanks for letting me include it Jeff).

Now, I’m not posting the message to toot my own horn. I posted it to show you the power of social tools. Within 24 hours of creating my Google Profile, it had already helped me connect with Jeff. Now, less than 48 hours later, Jeff and I are connected on Twitter, email, on LinkedIn, and Skype. I also just got off the phone with him. From social relationship to real world relationship in less than 24 hours…pretty remarkable, huh?

If you don’t already have a Google Profile, I’d suggest you take the time to create one. It may not generate results as quickly as the story above, but it will generate results. Be sure to include information about you and your business, as well as, links to all of the sites associated with your business.

Have you experienced any successes similar to my story? If so, please share them with us in the comments section of this blog.

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Promote Your Social Media in Print Ads

Saturday, October 31st, 2009

If you’re looking for ways to drive traffic to your social media tools, like Facebook, Twitter, and YouTube, then consider using your traditional advertising tactics, like print ads, radio, and TV, to inform your customers about your presence on certain social media tools. The image below was captured from the local Clipper Magazine circulated in the Lansdale, PA area. It shows how a small business is using their print advertisements to promote their Tranquility LIFE Spa & Hair Design Facebook fan page.

Eventually, Tranquility won’t have to pay for those expensive print advertisements because they will have already built a strong following on their Facebook fan page. Those coupons you see in the ad can very well be placed on Facebook and Twitter. Here’s a great Twitter Coupon application that’s free to use. Eventually free social media tools, like Facebook, will completely eliminate the need for small business owners to pay for expensive ads, like this print ad. Hopefully those reduced costs will increase profits for business owners, while at the same time, reduce costs for customers. This is one way social media is changing the game of marketing small businesses.

Social Media Promotion Tips for Small Business Owners

  • Use existing advertising channels to promote your social media tools
  • Use in-store promotions
  • Post feedback on industry blogs & include links to your social media sites
  • Use your business cards to promote social media

It’s really great to see Tranquility LIFE Spa promoting their Facebook fan page in their print ads. If you’re going to incur the expense of print advertising, then you mine as well get as much value out of it as possible. Use this example to think about the different ways you’re currently promoting your products and services and figure out how you can integrate your social media messaging into those existing ads. If you’re getting ready to buy any traditional advertising, then definitely be sure to include information about your social media sites in those ads. I know I just became a fan of Tranquility’s Facebook fan page and I’m sure many others have as well.

How are you promoting your social media tools through your traditional advertising campaigns? What have the results been like?

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