Experiencing Delays in Claiming Your Venue on Foursquare?

Back in April we wrote about explaining the importance of claiming a venue on foursquare. Foursquare rolled out the ability for business owners to start claiming their venues just a few months back. It seems that foursquare may have rolled out the venue claiming tools prior to be fully ready to support the process.

Since we published our post providing business owners with a step-by-step guide to claiming a venue on foursquare, we have had several blog comments, tweets, and Facebook comments from business owners who have claimed their venue on foursquare, but have not heard anything for weeks from foursquare. The waiting process has been frustrating business owners looking to use foursquare for business more effectively. If you’re one of those business owners who’s waiting to receive confirmation that you’ve successfully claimed your venue on foursquare, you’ll be happy to know that there IS something that you can do.

Foursquare MarketingFor those business owners who have gone through the process of claiming a venue on foursquare, but have not yet heard back from anyone at foursquare, please feel free to email foursquare at bizhelp@foursquare.com or team@foursquare.com. Here at Catalyst Marketers, we claimed our venue a few months back. Like many business owners out there who are using foursquare for business, we did not hear back from the folks at foursquare right away. After a little research, we found the email addresses above. After sending an email to foursquare, we heard back from a foursquare representative within 24 hours. It was actually quite impressive. Not only did that individual confirm that we had successfully claimed our venue on foursquare, but we then sent a few emails back and forth asking a few questions about using the new foursquare tools. The foursquare rep got back with us immediately with the answers to our questions. It was nice to contact a large organization and get a human response.

If you’re one of those business owners who is waiting to hear back from foursquare about your claim, then shoot them a note to one of the email addresses above. Let us know how it turns out!

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2 Comments

  1. Thanks for this post! I submitted my claim to our venue nearly 2 months ago and never heard anything back. I emailed both addresses you mentioned and am keeping my fingers crossed that I’ll hear something back soon!

  2. You got it Carmen! Let me know if/when someone gets back with you. Thanks for taking time to leave a comment!

    Best,

    Ryan Taft

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