Posts Tagged ‘e-marketing strategy’

3 Reasons for Creating a Strategic Marketing Plan

Monday, June 14th, 2010

Whenever we meet with a prospective client, one of the first things we explain is our belief in the importance of having a solid Strategic Marketing Plan. For all business owners, large or small, writing a yearly Marketing Plan that identifies what you’re hoping to accomplish, and how you will go about doing so, is the foundation for all that you do that year. With the Internet, it’s easier than ever to reach your customers & prospects, connect with them, build relationships, and drive sales, that many business owners jump right in without first creating a Strategic Marketing Plan. This post will provide you with the top 3 reasons why it’s imperative that you create a Strategic Marketing Plan for your small business.

Before we get into why it’s important to have a Marketing Plan for your business, let’s first define what we think a solid Strategic Marketing Plan looks like. Let’s start at the top…When we create a Strategic Marketing Plan for a customer, we start out by learning their business. We then go through exercises aimed at finding out what our customer’s organizational goals are, and who their target audience is. Once we have a strong understanding of our customers’ business, their goals, and their audience, we start building out the Strategic Marketing Plan.

Create an Online Marketing PlanIf you’re creating a plan yourself, be sure to list out your organizational goals for the current year, determine who your target audience is, and where those folks spend their time online. If your target audience uses foursquare, then you should have an online presence on foursquare. If your target audience doesn’t use Facebook, then don’t spend your time using Facebook as a marketing tool.

Creating your Strategic Imperatives is the next step in the process. Strategic Imperatives are simply how you will go about achieving your goals. A few examples might be, “Use online tools to reach more people, build relationships, and ultimately drive sales”, or “Create a blog to provide free articles about XYZ industry, my products, and our business philosophies”.

Once you know what your goals are, how you will achieve those goals, and who you’re looking to target, now it’s time to create your marketing tactics. Tactics are the actual campaigns that you will run to reach and engage your target audience. A few example tactics might be, “Create a YouTube Video Series to educate consumers on my services”, or “Use Twitter to promote my blog articles”. After the marketing tactics are created, your plan is complete.

Now that you know how to create a Strategic Marketing Plan, below are 3 reasons why it’s critical to your success. A Strategic Marketing Plan provides business owners with:

  1. A map for achieving yearly goals
  2. The ability to track success through individual tactic performance measures – Performance measures should be setup for every Marketing Tactic
  3. An understanding of the time, and budget, needed to execute on the Strategic Marketing Plan

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Have you taken the time to create a Strategic Marketing Plan for your business? Has it helped your business?

Use Google Analytics as a Measurement Tool for Your Small Business

Monday, January 25th, 2010

Google Analytics is an amazing online tool for small business owners. Best of all, it’s FREE. You simply add your small business website to the system and you can begin tracking things like: site traffic, entrance sources (how readers get to your site), exit pages (what pages readers are leaving your site from), keyword relevance, demographic information on your visitors, and much, much more. If you’re not setup on Google Analytics, definitely take some time this week to get setup your small business website.

With the above being said, to fully leverage the power of Google Analytics, you must first establish your goals for your online efforts, and then build a strategy around those goals. If you don’t setup your goals up front, then when you use Google Analytics as your measurement tool, you won’t know what to look for. Keep reading to find out how Catalyst Marketers uses Google Analytics and how we recommend our customers use it.

Catalyst Marketers e-Marketing Strategy is to practice what we preach. We use a combination of content marketing and online social tools to reach more small business owners, educate them through content marketing on the power of using online social tools to promote their business, and ultimately drive new customers for Catalyst Marketers. Here’s how we do it.

  1. Constantly publish new educational content, relevant to small business owners, to the Catalyst Marketers blog
  2. Use social tools like Twitter, LinkedIn, BizSugar, & the Catalyst Marketers Facebook fan page to promote our content AND the content from other experts – this builds relationships with those experts and shows your followers that you’re not there to just promote your “stuff”
  3. We then try to convert our followers to customers of Catalyst Marketers, by establishing ourselves as thought leaders in our industry and proving to our followers that we understand how to drive growth for them through content marketing and social tools

How do we know if our strategies are working and our goals are being achieved? Well, we turn to Google Analytics (among some other things). Our goal is to use social tools to drive traffic to our content (blog posts). So on a regular basis (you can determine how often you need to check your reports – at least every month), we log into Google Analytics and check out our traffic sources. We ask, are the social tools, which we are using to promote our posts, driving the most traffic to our site? Google Analytics lists the top traffic sources. If the tools we’re using, Twitter, Facebook, etc. are among the top 5-10 traffic sources for our small business website, then we know we are on our way to achieving our goal.

Google Analytics offers so much more than just traffic sources. If another goal is to drive traffic from our blog posts to other pages on our site, like the Catalyst Marketers Solutions page or the Contact Us page, Google Analytics shows us that as well. We can look at each individual page and determine how traffic is getting to that page. We can also tell what page they go to next from the current page. Basically, we can see if the majority of traffic to our Solutions page is coming from our blog posts. If it is, we know that our content marketing is working because we are effectively producing relevant and valuable content, which in turn, is leading readers to want to find out more about what we have to offer.

Turn Content Marketing into Sales

The next step in the process is to effectively drive sales from all of your efforts. The ultimate goal of all businesses is to increase sales. Once we know how we are driving traffic to our site and what pages our readers are going to once they get there, the next step is to entice them to take action: Call us or Email us to find out more about our solutions. If that’s the goal, then you need to make it easy for readers to find your contact information, as well as, state a compelling reason why they should reach out to you. It’s one thing to produce awesome content, but if your readers don’t know what you offer, then you’ll never get any sales. This is why our goal is to drive readers to our Solutions page and then to our Contact Us page. We can track this activity through Google Analytics and then we can tie in any new leads by asking those individuals how they found us.

It’s imperative that you establish goals for your online marketing efforts and then use tools like Google Analytics to see how you’re tracking against those goals. If you don’t, then all the time you spend online, can never really be calculated with return-on-investment. If you have any questions about how you can setup an e-marketing plan, like the one we use, then send us an email OR check out our solutions page. We look forward to hearing from you and answering any questions you may have.