Posts Tagged ‘FourSquare for business’

Christmas Promotion with Foursquare for Small Business

Sunday, September 5th, 2010

Do you run your small business out of a retail store whereby your customers have to physically come into your store in order to make purchases? If so, then there might be a great opportunity for you to use foursquare to promote your small business, while at the same time creating a fun store environment for your customers. I know, I know, it’s only September, but you know as well as I do that you’re going to start seeing more and more holiday decorations and promotions popping up everywhere you go. Just the other day as my fiance and I were driving to a local farmers market to grab our weekly fruits & vegatables I said that it’s really starting to look a lot like Fall. The leaves were falling, the weather is cooling, and summer is starting to fade. All of you small business owners out there it’s time to start the planning process for your holiday marketing campaigns.

If you’re looking for a great way to promote your business, while keeping costs low, but spurring as much word-of-mouth publicity as possible then this foursquare Christmas Tree promotion might be right for you. The tools that we are going to use for this promotion are foursquare & email. If you have a Facebook Business page or a Small Business Blog we might use those to help promote the program and promote the winners. The only other thing you need is a Christmas Tree for your store and a few great prizes. You’ll want one prize for every day that the contest is running (and possibly even a grand prize). We’ll get into the gifts a little later in the post. For now, here’s how it might work…

Holiday Marketing Promotion with FoursquareEvery customer who comes into your store (or perhaps every customer who makes a purchase) will be instructed to check-in on foursquare before they leave the store. The offer that will compel them to check-in on foursquare is that every night the store will randomly select one of the customers who checked-in at the store on foursquare as their winner. That customer will then be notified via email (here’s where Facebook & your small business blog come in, as you can promote the winners through those tools as well) that she was the foursquare Christmas Promotion winner of the day. The customer will then be instructed to come back into the store at a time of her convenience to pick one gift from under the Christmas tree. The sooner that customer comes back to your store to pick a gift, the more gifts that will still be available to her.

Through this program you’re engaging your current customers (or prospects if you allow EVERYONE to participate) and then you’re driving them to come BACK into your store during the holiday season, which may spur them to buy something else. Heck, they may even bring a friend or family member to help them pick the gift from under the Christmas tree. Be sure that when they come back in and select their gift that they open it there – get as many pictures (or video) as possible, ensure you can use them online by getting the winner’s permission, and then post them on Facebook or any other online tools that you’re using to promote your business. You can then repeat this process everyday that the program is running.

In order to find out who’s checking-in at your small business on foursquare you simply need to claim your venue on foursquare and then access foursquare Stats; foursquare’s reporting interface. Foursquare Stats shows you who’s checking-in at your small business (among many other powerful data points). If you have a computer in your business you can check foursquare Stats and pick a winner at the end of the night at your store (maybe that will even drive customers to come back to the store every evening to see who wins). If you don’t have a computer in your store then you can simply select a winner once you get home for the evening and then send out your Winner email. Either way, the first step is to get access to your foursquare Stats and you do that by claiming your venue on foursquare.

When coming up with gift ideas to put under your Christmas tree you can be creative. Gifts can range from a $15 gift card to your store or perhaps even some products from your store. You might want to talk with other local merchants in the area to see if they are interested in co-sponsoring the program by supplying you with a unique gift or two from their store. Now you’re creating strong business partnerships with other local merchants, which can be extremely powerful when trying to create value for your customers in the future. The more you can offer your customers, the better. If you don’t have a particular item or sell a specific service, if you can point someone in the right direction to another local business for which they will be very grateful. You’re also helping to support the local economy, which is really important in today’s America.

The gifts can be anything that the majority of people who participate in the foursquare Christmas promotion will find value in. They can also range in costs from very inexpensive to moderately priced. The goal of this promotion is to drive check-ins on foursquare, engage your customers, & generate publicity & word-of-mouth awareness. Holidays are a great reason to run creative marketing promotions at your small business. It may not be this promotion that you run, but hopefully this article will spark some creative ideas for you! Happy Holidays :)

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Small Business Takes Advantage of Nearby Tips on Foursquare

Wednesday, August 11th, 2010

Have you read our recent post about Using Foursquare Tips to Promote Your Small Business? In that post we explained foursquare tips, as well as, why small business owners should use foursquare tips. In this article, we will take our foursquare tips discussion to the next level, by reviewing how Nearby Tips on foursquare drives more people into your business.

When a foursquare users opens their foursquare application she can select the “Tips” tab along the bottom navigation pane within the foursquare application. When “Tips” is selected, the screen that comes up shows the foursquare user all of the Nearby Tips. Foursquare pulls in every tip, from every business, within a geographic radius of your location. For business owners, not only do those foursquare users who check-in at your location get access to your foursquare venue’s Tips, but ALL foursquare users who access foursquare near your venue will get access to your foursquare tips!

Foursquare TipsLooking for an example to help solidify what was described above?? Let’s say that a foursquare user is in close proximity to your business. She goes ahead and opens foursquare to check-in at a local venue. Before or after she checks-in, she taps on the Tips button to check out all of the Nearby Tips. If you’re actively prompting your customers to leave foursquare tips about your venue, then those tips will show up under Nearby Tips. Depending on your tips, the prospect may decide to stop by your business (if its relevant to her interests). Sometimes your business won’t be relevant to her interests, but other times your products & services will be highly relevant. If you have positive foursquare tips associated with your foursquare venue, then you’re more likely to attract her to your store. The flip side is that you don’t have any tips at all, which means your business will never get in front of that prospect. You totally lose out on a new potential client.

The Nearby Tips feature from foursquare can be hugely powerful to those businesses who build a proper foursquare tips strategy, actively leave their own foursquare tips, as well as, prompt their customers to leave foursquare tips. Those businesses who have positive tips associated with their venue can use those tips to drive new customers into their store. If you think about it, this can be an extremely effective tactic for driving your target audience into your store. Not only that, but it doesn’t take a LARGE marketing budget or even a ton of your time. You simply need to claim your venue on foursquare, get a foursquare tips strategy in place, and engage those new prospects when they come into your store.

The last part from the paragraph above, “engage those new prospects when they come into your store”, is key to your success. You should have some sort of sign at your store that says something to the affect of, “10% off to those customers who discovered our store through foursquare”. Be sure to track how many folks take advantage of the offer. This way you can understand the return-on-investment of your foursquare activities. When applying the discount and finalizing the sale, encourage your employees to mention that it would be “awesome” if the new customer would leave a foursquare tip about her experience…and the cycle continues…

What do you think about foursquare Nearby Tips? Can you see the power of this feature?

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Use Foursquare Tips to Promote Your Small Business

Friday, July 16th, 2010

Are you looking for ways to communicate important information about your small business to your customers and prospects? Have you considered using foursquare tips to provide that information directly to those who check-in at your venue on foursquare? Foursquare allows people to leave tips about your business. Tips are limited to 140 characters, but they are a great new form of word-of-mouth marketing. Not only are numerous business owners taking advantage of foursquare tips already, but many owners and marketers are finding creative ways to use foursquare tips. This post is going to explain foursquare tips, and show you how foursquare tips can be used to promote any important information about your business to customers and prospects.

What are foursquare tips?

Foursquare MarketingWhen foursquare users visit your store, and go to check-in on foursquare at your venue, they can leave a tip about your venue. Even those folks who aren’t actually in your store, but are reviewing your venue from foursquare.com, can leave a foursquare tip at your venue. Foursquare tips are limited only to the customer’s imagination.

For some small business owners the openness of foursquare tips scares them, as they don’t want anyone to say anything bad about their business. Here at Catalyst, we always recommend to clients that they not fear negative feedback. It’s better to get access to that information, so that you can work to change that customers opinion, than to not have it, and lose that customer forever. Transparency for businesses is a growing trend, and small business owners must embrace transparency in order to thrive in the coming years.

Why should Small Business Owners Use Foursquare Tips?

For those small business owners who decide to use foursquare tips, they’ll quickly realize that they can use foursquare to promote their own messages about their business. Not only can customers & prospects leave tips about a foursquare venue, but owners can leave tips for their customers as well.

Foursquare TipsUpon checking-in at a location, a foursquare user can click the “Tips” tab on her smart phone to review all of the latest foursquare tips associated with that venue. Others will be checking out your foursquare tips via foursquare.com. Either way, your message will get in front of the right people, at the right time (when they are either at your location, near your location, or checking you out via the website).

Foursquare tips can range from promotional, such as publishing a foursquare tip about a weekend sale at your small business. Other foursquare tips can be educational about your products, services, or business – think FAQs for foursquare. Foursquare tips can also be used to communicate emergency information, such as store closings due to weather, class cancellations, etc. If you have something that you want to communicate about your business, 9 times out of 10, foursquare tips will be one channel that you’ll want to use. Foursquare tips allows you to get specific information about your small business into the hands of customers & prospects at a time when your business is on their mind, either because they are currently at your location, or because they are researching you on foursquare.com.

Hopefully by now you’re starting to see the power of foursquare tips as a marketing channel. Let’s say that you own a business in a resort town, many tourists will be looking to spend their money somewhere. As more and more people get on board with foursquare, foursquare tips will influence their purchasing decisions, as we are seeing with those who are already using foursquare. Even if your business isn’t located near a vacation hot spot, foursquare tips has a ton a utility for your business. Foursquare users are using foursquare tips to help them understand who they want to do business with. Be sure you get one their short list by properly leveraging foursquare tips as a viable marketing channel to promote your small business.

How have you been using foursquare tips to promote your small business?

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Foursquare eBook: How to Use Foursquare to Grow Your Business

Monday, July 12th, 2010

We recently released our very first eBook, as part of a larger Catalyst eBook Series: Driving Growth for Your Small Business. We have had over 100 downloads so far, with all feedback being very positive. For those of you who don’t know what foursquare is, and how you can use foursquare to drive sales for your small business, you should consider downloading our eBook.

The eBook, entitled “How to Use foursquare to Grow Your Business“, is 22 pages of foursquare-related content. There’s no charge to download the eBook. We simply ask you to provide your name, email address, and answer the question, “Are you currently using foursquare for business”. The eBook is broken out into four main sections, each section containing multiple sub-sections. The content is broken down in a way that’s easy to follow. The four main sections of our How to Use foursquare to Grow Your Business eBook are:

Foursquare eBook

What is foursquare?

In this section, we take it from the top, explaining to our readers what foursquare is, the location-based application’s history, and how it’s currently being used. Here’s a small sample from the, What is foursquare? section of the eBook:

Foursquare is a location-based social application that combines local city mapping, social interaction, and gaming. Foursquare allows consumers to use their mobile phone to Check-In at retail businesses. Anyone and everyone can use foursquare. Foursquare users check-in at local businesses that they frequent during their daily routine. For instance, you can check-in at your local Target, Starbucks, the local tailor, or even a local flea market. If you go to check-in at a certain place, and it’s not listed in foursquare, then go ahead and add it yourself. By checking-in, users unlock badges, accumulate points, and also claim Mayorship over certain businesses.

How Can Businesses Use foursquare to Drive Sales?

Once everyone is on the same page as to what foursquare is, and why people are using it, it’s now time to discuss the business uses of foursquare. Foursquare, when used properly, can drive sales for businesses, both large & small. In this section, we discuss how business owners can leverage foursquare for business. Here’s a small snippet from this section:

Even if you are not actively promoting foursquare use, chances are that by having a robust and accurate business profile on foursquare, you’ll still capitalize on foursquare use by your customers. More and more people are beginning to use foursquare and I’ll bet some of those folks are your customers. As customers check-in, and leave tips for others, your business will be exposed to many more potential customers. Hopefully, over time, you’ll begin to start actively using foursquare for business, whether that’s through a foursquare Mayor Campaign, a foursquare Loyalty Program, or something totally new that you come up with. When you do, I think you’ll start to see just how powerful it is. Foursquare provided the platform, and now it’s our job to take advantage of it to help grow our businesses.

Real World Businesses Currently Using foursquare

Even though foursquare recently celebrated its first birthday, there are numerous large companies using foursquare to drive sales. In this section, we provide examples of how both Starbucks, & Marc Jacobs are using foursquare. Here’s a piece from the Starbucks is Using foursquare for Business sub-section:

The fact that Starbucks, a mega-brand with a HUGE marketing budget, is finding value in using foursquare for business, should be a clear indicator that you can use foursquare to promote your business as well.

What is the Future of foursquare?

In the last part of the eBook, we discuss what the future might hold for this young location-based social gaming application. We provide business owners with ideas for promotions they may see in the future.

As you know from reading this eBook, foursquare is still in the early stages of development and even though they have already made so much progress, a big smile comes to my face when I think about what the future holds for foursquare. There are a lot of folks out there who think foursquare for business is going to be as big, or bigger, than a lot of the current social tools out there today. Yes, I’m talking about Facebook and Twitter. Now is the time to make your investment in foursquare, so that you can be positioned well as new business uses evolve from the platform. The following sub-sections are a few ways businesses might leverage foursquare in the future. These ideas are not meant to show you future strategic uses of foursquare, rather they are meant as possible nitty gritty foursquare tactics that many business owners can latch onto and implement. Hopefully we’ll begin to see some of that in the near future.

Foursquare for business Here at Catalyst Marketers, we are big believers in the power of bridging the online world with the offline community, and foursquare is a great first step in doing just that. We hope that this post provides you with some intriguing information about our new foursquare eBook. We hope you will download the How to Use Foursquare to Grow Your Business eBook, and then let us know what you think about using foursquare for business.

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Foursquare Spam or Creative foursquare Marketing?

Monday, July 5th, 2010

Like all maturing online tools, foursquare has been garnering the attention of spammers lately. Now, there are probably conflicting views on whether or not the activities that we are about to discuss are actually spam, or whether they are an attempt at creativity. If you’re a foursquare user, then you know that part of the location-based game is leaving tips about a venue. Business owners generally love it when their customers leave tips about their store. Even if negative tips are left, that provides business owners with a learning opportunity. Business owners can even see who left the negative tip and they can reach out to those folks to begin discussing how the business can be improved. You see, foursquare tips, whether positive or negative, can benefit businesses. Now, with a new form of foursquare tips beginning to appear on certain foursquare venues, it seems that foursquare tips might be taking a turn towards spam.

Foursquare SpamThe other day I was talking with Ryan Gerardi from AutoBurst, an Internet Marketing & Software Development Agency, and he let me in on something that he noticed on foursquare. As you can see from this image, a foursquare user, who’s a prominent online marketer in the auto industry, has left a tip at a local Lehigh Valley, PA auto dealer. Within his tip, he doesn’t leave a positive or negative comment about the dealership, what he does is he promotes a competing dealership that’s located across the street from the venue that he left the tip at. To some, this might be looked at as an extremely creative way to leverage foursquare tips. Now, when customers check-in at this Lehigh Valley auto dealer and check the foursquare tips, they will see this tip about walking across the street to another dealership and checking out what they have to offer. This foursquare tip might actually steal business away from the dealership that the tip was left at. Now, from a marketing perspective, if the goal is to drive traffic to your dealership, this foursquare tip is a creative way to do that. With that said, as a marketer, I’m of the opinion that this is the beginning of a new form of foursquare spam.

In preparation for writing this article, we did a little research and came across another great article about foursquare spam, which might be worth checking out. Here at Catalyst Marketers, we do everything in our power to conduct business with the highest integrity. That means using Permission Marketing when it comes to communicating with folks, building QUALITY relationships versus focusing on driving large quantities of followers who may or may not be engaged in what we’re doing, and conducting ourselves in a way that will always allow us to pass what we call the “red face test” (thanks to my old boss, Debbie Malovetz, for teaching me about that).

The “red face test” occurs when someone calls you out on something that you did. If you know what you did was unethical, your face might get red when confronted. If you acted in accordance to a high ethical standard, then you should have no problem explaining your actions. This is what the red face test is all about. For Catalyst Marketers, we are all about creativity, but for us, this new form of “foursquare marketing” is an activity that would inhibit us from passing the red face test. For us, this is not creative marketing, is new foursquare spam.

What say you?

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Small Businesses see the Power of Specials Nearby on Foursquare

Tuesday, June 29th, 2010

This past weekend, we were out with friends for dinner and drinks. We were finishing up dinner and looking for a place to grab some drinks. A few friends made a recommendation on where we should go. The consensus was pretty much set when I pulled out my phone, and brought up the foursquare application. I simply wanted to check out what other bars were nearby. It was then that I saw foursquare was showing that there was a Special Nearby. By clicking the Special Nearby button, I then found that it was actually a bar offering patrons one free drink when they stop in at the bar and check-in on foursquare. With six of us looking for a place to go, that’s 6 free drinks if we all check-in. 6 free drinks at a bar in the city is getting close to $50 without including tip. In any event, we decided to spend the rest of our night at the bar that was offering the foursquare special.

Foursquare Specials NearbyHave you claimed your venue on foursquare? If so, have you started running a foursquare special? You know that there are no fees associated with running a foursquare special, correct? If not, now you know! :) As you can see from the example above, running a foursquare special for your small business can drive sales! It’s our opinion that the biggest reason for foursquare specials being so successful is the Specials Nearby alert that foursquare has built into the application. That’s how foursquare informs users, based on their location, what venues are offering specials nearby.

Think about the example above…and no, it doesn’t only apply to bars, which we’ll get into a little later in the post. Consumers were out in the city looking for a place to go. Instead of going to the first place we saw, we whipped out our smart phones, checked foursquare, and saw that their was a venue running a special nearby. Instead of going to the bar around the corner from where we ate dinner, we walked a block or two and spent the rest of the evening spending our hard earned dollars at the bar that was running the foursquare special. Without running that special on foursquare, we would have never known the bar was so close, and we definitely would not have stopped in to buy drinks. Basically, by being on foursquare, and actively managing their venue by running a foursquare special, the owner of that bar drove new sales. That’s pretty powerful!

So, what if you don’t own a bar? What if you own a farmers market, a retail clothing store, or even a small stationary supply store? You can still take advantage of foursquare specials for your small business! If you own a farmers market, and you run a foursquare special, say, one free piece of fruit for checking-in at our venue, then when folks are out in town and they check-in on foursquare, they’ll see a special nearby. When consumers look into the special, they’ll see your offer and the next time they go grocery shopping, they may very well come to your farmers market for their fruits & veggies. The same logic applies to your small retail shop and stationary store.

The first key is being on foursquare, the next is coming up with a motivating offer that provides value to consumers, and the last part is officially creating your foursquare special, and then promoting it through foursquare & other online tools like your blog & social networks.

Let us know if you need any help managing foursquare for your business, or creating a foursquare special.

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Foursquare Stats: The Importance of Check-In Time

Friday, June 4th, 2010

Have you already taken the first step to successfully using foursquare for business? Of course, that first step being claiming your venue on foursquare. If so, great job! As foursquare grows, more and more business owners are going to begin adding it to their Marketing Tool Belt. You are ahead of your peers when it comes to using foursquare to grow your business. One of the greatest benefits to claiming your venue on foursquare is your immediate access to foursquare Stats. Foursquare recently released their Analytics feature, with the goal of providing more value to businesses.

What we are going to discuss today is one component of foursquare Stats, Check-In Time. To access your foursquare Stats, be sure you’re logged in, you’ve claimed your venue on foursquare, and you’re on your foursquare venue page. Scroll to the bottom of the page, and you’ll see the Stats section. Within the Stats section, further down the page, is a section entitled, “Time Breakdown”. The Time Breakdown section of foursquare Stats shows business owners when their customers are checking-in at their venue. Why is understanding when people check-in at your venue on foursquare important? Well, that’s what we are about to discuss.

Foursquare stats for businessThe Time Breakdown section of foursquare Stats shows business owners when customers are most active at their venue. The report is broken down into 4 sections:

  • Morning (6am – 12pm)
  • Afternoon (12pm – 5pm)
  • Evening (5pm – 12am)
  • Late night (12am – 6am)
Foursquare stats

Next to each time slot is the percentage of check-ins that occurred during those hours. Understanding when people are checking-in at your venue, helps you to understand your heaviest store traffic times, and your lightest store traffic times. Knowing this information can help you manage, and market, your small business much more effectively. Here are a few benefits to knowing the Time Breakdown of check-ins at your small business:

  • Preparing your employee schedule – Knowing when traffic is heaviest, and lightest, at your store, will allow you to schedule more employees to be in the store during peak hours, and less employees during slow hours
  • Cleaning & restocking – Have you ever been to a store when they are cleaning the floors or restocking the shelves? It’s a little bit frustrating and can lead to people leaving your store. By scheduling your cleaning and restocking during your slow times, you can avoid having frustrated customers.
  • Special sales events – If you want to get more people into your store during your slow periods, then create special savings events that are only valid during certain times of the day. If you can maintain your high traffic times, while increasing traffic during your slow times, you will see sales growth.
Foursquare stats

These are only a few of the benefits to knowing when your customers are checking-in at your venue on foursquare. Keeping a close eye on the Time Breakdown section of foursquare Stats is extremely easy, and very useful. Can anyone else think of any benefits from knowing when customers are checking-in at your venue on foursquare?

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Add an Employee to Your foursquare Venue

Friday, May 21st, 2010

A few weeks ago we wrote about business owners being able to claim a business on foursquare. For this post, we are going to walk business owners through adding an Employee to foursquare. If you’re deep into your Online Marketing Plan, then you know that it takes more than one person to manage all of your online activities. Some tools make it easy for others to help manage your social media activities. A good example of this is the Facebook Administrator Permissions. Admin privileges allow multiple people to manage one Facebook business page. Now, foursquare has made it easy for business owners to get help managing their venue on foursquare.

UPDATE: Download our new FREE eBook: How to Use Foursquare to Grow Your Business

Foursquare recently made it possible for business owners to manage foursquare specials and review foursquare analytics. Having access to this data is going to be extremely beneficial for business owners. With that said, many business owners will probably enlist one or more employees to help manage their foursquare activities. Below is a step by step approach to adding an employee to your foursquare venue.

Claim Your Venue on Foursquare

If you haven’t already done so, the first step in the process of adding an employee to your foursquare venue is claiming the venue yourself. There can only be one foursquare Manager, although Employees of your foursquare venue still have the ability to create and manage foursquare specials, as well as, have access to foursquare venue data. In an earlier post on the Catalyst Marketers blog, we delve into how to claim your venue on foursquare – Check out that post, claim your venue, and then move on to step 2 below.

Add employee to foursquare

Add an Employee to a foursquare Venue

Once you’ve claimed your venue on foursquare, it’s now time to add employees to your foursquare venue. Be sure that you’re logged into foursquare and then navigate to your employee’s foursquare profile page. Once you land on that page, scroll down the right side of the page until you see the “Employee Of” header (it should be below Mayorships and above Friends). There you will find a drop-down box. Simply drop-down the selections and choose your venue. Once you’ve chosen your foursquare venue, simply click Add. That’s it! It’s as simple as that. Your employee now has access to manage foursquare specials and review foursquare reporting for your business.

Remember that success with Content Marketing and Inbound Marketing comes through a team effort. Adding employees to your foursquare venue allows your entire team to help out with your Marketing efforts. It takes a little bit of the burden of managing EVERYTHING off of you. You can even put someone in charge of managing foursquare specials and another person in charge of reviewing and analyzing foursquare analytics. Be sure to communicate to both employees that they should be working together, as knowing what specials to run, and how effective they are, should be a direct result of what the data is telling you. Please let us know if you have any questions about adding an employee to foursquare. We are here to help.

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Claim Your Business on Foursquare

Thursday, April 29th, 2010

Have you claimed your venue on foursquare yet? Just last week, foursquare took a huge step forward with their platform in the eyes of business owners across the country. Foursquare has created a step by step process to allow business owners to claim their venue on foursquare. In this post, we’ll walk you through the process of claiming your venue on foursquare.

By claiming your venue, you have greater control over all aspects of your venue profile, foursquare is providing you with check-in Analytics, which will give you a very detailed look into your venue’s activity level on foursquare, and foursquare Specials will be much easier to create and manage.

UPDATE: Download our new FREE eBook: How to Use Foursquare to Grow Your Business

Claim Your Venue on Foursquare: Step 1

The first step in claiming your business on foursquare is to go out to your venue page and click “Are you the manager of this business?”. As you can see from the image below, this hyperlink is located just below your venue’s contact information. If your venue is not listed on foursquare, then you must first add your venue.

Claim venue on foursquare

Claim Your Venue on Foursquare: Step 2

Once you indicate that you are the manager of your venue, the next step is to confirm your business information. Foursquare allows managers to confirm their business information in a variety of ways. The fastest way is to take the URL from you venue page and paste it to one of your online properties – Foursquare recommends something with an email address and phone number, like Yelp, your website, or even your Google Local listing, as they will be manually confirming businesses at this point. If you don’t have one of these pages, you can simply enter your name and phone number or email address and someone from foursquare will reach out to you. One really cool feature, especially for Catalyst Marketers, is that a marketing agency can actually claim your venue for you. They follow the same set of procedures. After filling out that information, it’s on to Step 3.

Claim my business on foursquare

Claim Your Venue on Foursquare: Step 3

The third step, which is the last step, is where it starts to get fun and creative. Step 3 is all about creating your first foursquare special for your business. Remember, you can only run one foursquare special at a time. Example specials include, 1 free beer on your 10th check-in or 1 free night stay at our hotel each month for the Mayor of our hotel. You can skip this step if you’re not ready to run a special. You can always create specials after you’ve claimed your venue on foursquare. If you do want to create a special, foursquare walks you through the process with a few simple clicks. Once complete, go ahead and click SUBMIT.

Create a foursquare special for my business

Claim Your Venue on Foursquare: Success

Congratulations! You have successfully claimed your business on foursquare. Now, the foursquare business team will review your information and someone will reach out to you within a few days to confirm the information that you’ve submitted. This may seem like an unnecessary step, but just think that anyone can go through this process, both you and foursquare have a vested interest in making sure that nobody claims your venue, but you.

Claim my business on foursquare

By claiming your venue on foursquare, you’re going to have much more access to your venue information – foursquare stats, easily creating specials, and updating/managing your listing information. Once you make the decision to start using foursquare to promote your business on a regular basis, be sure to put something up at your location that lets customers know that you’re on foursquare, that they can check-in at your venue, and what, if any, specials you’re running. Foursquare is actually working on creating window clings that they will be giving out to businesses on foursquare, but more on that another day. Until foursquare releases their new window clings, be sure that you create your own, so that your customers know that they can check-in at your venue on foursquare.

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Run a Foursquare Swarm Badge Promotion

Monday, April 19th, 2010

So by now, I’m hoping that most of you have heard about using Foursquare for business. We have discussed the potential of Foursquare here a few times in the past few months, and we are also getting ready to release a FREE Fousquare for Business eBook. If you’d like to find out more about the Foursquare for Business ebook, simply contact us for more information. For today’s post, we are going to discuss the highly coveted Foursquare Swarm badge, and how you can leverage this coveted badge to drive sales for your small business.

UPDATE: Download our new FREE eBook: How to Use Foursquare to Grow Your Business

Foursquare for businessThe Swarm Badge on Foursquare is unlocked when a Foursquare flash mob is created at any location. A Foursquare flash mob consists of at least 50 people being in the same place at the same time. Now, of course, you can influence this so that a Foursquare flash mob occurs at your small business, just like this restaurant owner did.

What’s great about a promotion like this is that you can use it to generate a TON of buzz before the promotion, during the promotion, and after the promotion. When you decide to run an event like this, it’s always recommended that you use the online social tools that you have a presence on, like Twitter, Facebook, YouTube, your blog, etc. to promote the event. Before running a Foursquare Swarm Badge Promotion, be sure that you take time to understand if your customer-base has started using Foursquare yet. Be sure your business profile on Foursquare is correct, and then start promoting check-ins at your place of business. Keep an eye on your stats and once you determine that there are a decent number of your customers on Foursquare, then you know that it’s time to run Foursquare Swarm Badge Promotion.

Here are a few tips to help you get started:

  • Be sure your business is listed correctly on Foursquare – If not, tweak it or add it
  • Research your customer-base to ensure they are Foursquare users
  • Create a blog post or even better, a video explaining the promotion – Are you planning on having a special event to celebrate the Foursquare flash mob? If so, tell your customers what they can expect.
  • Use your social tools and in-store fliers to promote your event in order to build buzz
  • Be sure to video record the event so that you can use it in post-event promotions
  • Figure out a way to drive sales during the event
  • Live tweet the event or figure out a way to allow your customers (the flash mob) promote your event for you – they’ll be doing some of this when they Check-In at your location on Foursquare
  • Use the materials you created during the event (ie. your video) to promote the event after it’s passed

By finding creative ways to use the increasingly popular location-based social network, Foursquare, for your small business, you give yourself the ability to generate more sales than you would without leveraging Foursquare and other online social tools. You are also connecting with your community and weeding out your most loyal customers. Those folks who join in on your Foursquare Flash Mob to unlock the Swarm Badge are probably high-value customers, and this is your opportunity to let them know they are appreciated. You can use this Foursquare Swarm Badge Promotion as an opportunity to begin building a long-lasting relationship with those folks. The best part about the entire promotion, costs are close to zero. Since you’re not spending much on the execution of the promotion, let us know if you’d like any help in planning it. Either way, you should definitely consider running a Foursquare Swarm Badge Promotion for your small business.

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