Posts Tagged ‘foursquare stats’

Foursquare eBook: How to Use Foursquare to Grow Your Business

Monday, July 12th, 2010

We recently released our very first eBook, as part of a larger Catalyst eBook Series: Driving Growth for Your Small Business. We have had over 100 downloads so far, with all feedback being very positive. For those of you who don’t know what foursquare is, and how you can use foursquare to drive sales for your small business, you should consider downloading our eBook.

The eBook, entitled “How to Use foursquare to Grow Your Business“, is 22 pages of foursquare-related content. There’s no charge to download the eBook. We simply ask you to provide your name, email address, and answer the question, “Are you currently using foursquare for business”. The eBook is broken out into four main sections, each section containing multiple sub-sections. The content is broken down in a way that’s easy to follow. The four main sections of our How to Use foursquare to Grow Your Business eBook are:

Foursquare eBook

What is foursquare?

In this section, we take it from the top, explaining to our readers what foursquare is, the location-based application’s history, and how it’s currently being used. Here’s a small sample from the, What is foursquare? section of the eBook:

Foursquare is a location-based social application that combines local city mapping, social interaction, and gaming. Foursquare allows consumers to use their mobile phone to Check-In at retail businesses. Anyone and everyone can use foursquare. Foursquare users check-in at local businesses that they frequent during their daily routine. For instance, you can check-in at your local Target, Starbucks, the local tailor, or even a local flea market. If you go to check-in at a certain place, and it’s not listed in foursquare, then go ahead and add it yourself. By checking-in, users unlock badges, accumulate points, and also claim Mayorship over certain businesses.

How Can Businesses Use foursquare to Drive Sales?

Once everyone is on the same page as to what foursquare is, and why people are using it, it’s now time to discuss the business uses of foursquare. Foursquare, when used properly, can drive sales for businesses, both large & small. In this section, we discuss how business owners can leverage foursquare for business. Here’s a small snippet from this section:

Even if you are not actively promoting foursquare use, chances are that by having a robust and accurate business profile on foursquare, you’ll still capitalize on foursquare use by your customers. More and more people are beginning to use foursquare and I’ll bet some of those folks are your customers. As customers check-in, and leave tips for others, your business will be exposed to many more potential customers. Hopefully, over time, you’ll begin to start actively using foursquare for business, whether that’s through a foursquare Mayor Campaign, a foursquare Loyalty Program, or something totally new that you come up with. When you do, I think you’ll start to see just how powerful it is. Foursquare provided the platform, and now it’s our job to take advantage of it to help grow our businesses.

Real World Businesses Currently Using foursquare

Even though foursquare recently celebrated its first birthday, there are numerous large companies using foursquare to drive sales. In this section, we provide examples of how both Starbucks, & Marc Jacobs are using foursquare. Here’s a piece from the Starbucks is Using foursquare for Business sub-section:

The fact that Starbucks, a mega-brand with a HUGE marketing budget, is finding value in using foursquare for business, should be a clear indicator that you can use foursquare to promote your business as well.

What is the Future of foursquare?

In the last part of the eBook, we discuss what the future might hold for this young location-based social gaming application. We provide business owners with ideas for promotions they may see in the future.

As you know from reading this eBook, foursquare is still in the early stages of development and even though they have already made so much progress, a big smile comes to my face when I think about what the future holds for foursquare. There are a lot of folks out there who think foursquare for business is going to be as big, or bigger, than a lot of the current social tools out there today. Yes, I’m talking about Facebook and Twitter. Now is the time to make your investment in foursquare, so that you can be positioned well as new business uses evolve from the platform. The following sub-sections are a few ways businesses might leverage foursquare in the future. These ideas are not meant to show you future strategic uses of foursquare, rather they are meant as possible nitty gritty foursquare tactics that many business owners can latch onto and implement. Hopefully we’ll begin to see some of that in the near future.

Foursquare for business Here at Catalyst Marketers, we are big believers in the power of bridging the online world with the offline community, and foursquare is a great first step in doing just that. We hope that this post provides you with some intriguing information about our new foursquare eBook. We hope you will download the How to Use Foursquare to Grow Your Business eBook, and then let us know what you think about using foursquare for business.

Foursquare Stats: Identify & Connect with Your Top Visitors

Monday, June 21st, 2010

Do you know which customers & prospects are taking time to check-in at your venue on foursquare on a regular basis? Understanding who’s coming into your store is a huge advantage to creative business owners. I’m hoping that most business owners have heard, it’s more profitable to keep existing customers, than it is to find new customers. Tools like foursquare are turning this entrenched marketing philosophy on its ear. By using tools like foursquare, business owners are able to identify both customers and prospects for free. Those who act on that information will prosper in the future.

For those business owners who have claimed their venue on foursquare, you know that you now have access to a wealth of data. Through foursquare Stats, business owners can determine who’s checking-in at your venue, the check-in ratio of males/females, when visitors check-in at your venue on foursquare, and much more.

Foursquare stats for businessThrough the Top Visitors report, foursquare provides business owners information on who’s checking-in the most at their venue. Business owners can even see the username of each individual, as well as, their Twitter ID if that’s been added to the user’s account. Having access to this information in a consolidated format allows business owners to use the data in their marketing activities.

Foursquare Stats, and specifically the Top Visitors report, allows business owners to segment out their top visitors, and begin building a relationship with them. There are many ways to leverage this data in your marketing tactics. Here are a few ideas:

  • Use a Top Visitor’s image & begin a conversation with him/her the next time they enter the store
  • Start following your Top Visitors on Twitter, and start communicating with them through Twitter
  • Host a special Sale available to ONLY the Top 10 Visitors – You can have this after hours and make these folks feel like true insiders
  • Run a foursquare mayor special, as the foursquare Mayor of your venue is the Top Visitor of your business on foursquare
  • Name something after a Top Visitor – If you’re a bakery, name a Top Visitor’s favorite baked good after him/her
Foursquare stats

Having access to the rich data that foursquare provides is only half of the equation. Of course, there would be no second half of the equation without the first part. The second half of the equation is creativity. It’s about understanding what the data is telling you, and capitalizing on that information in a creative way. Hopefully your foursquare tactics provide value to both the audience, and your business.

When’s the last time you stopped to check out who your top visitors on foursquare are?

Download our new FREE eBook: How to Use Foursquare to Grow Your Business

Foursquare Stats: The Importance of Check-In Time

Friday, June 4th, 2010

Have you already taken the first step to successfully using foursquare for business? Of course, that first step being claiming your venue on foursquare. If so, great job! As foursquare grows, more and more business owners are going to begin adding it to their Marketing Tool Belt. You are ahead of your peers when it comes to using foursquare to grow your business. One of the greatest benefits to claiming your venue on foursquare is your immediate access to foursquare Stats. Foursquare recently released their Analytics feature, with the goal of providing more value to businesses.

What we are going to discuss today is one component of foursquare Stats, Check-In Time. To access your foursquare Stats, be sure you’re logged in, you’ve claimed your venue on foursquare, and you’re on your foursquare venue page. Scroll to the bottom of the page, and you’ll see the Stats section. Within the Stats section, further down the page, is a section entitled, “Time Breakdown”. The Time Breakdown section of foursquare Stats shows business owners when their customers are checking-in at their venue. Why is understanding when people check-in at your venue on foursquare important? Well, that’s what we are about to discuss.

Foursquare stats for businessThe Time Breakdown section of foursquare Stats shows business owners when customers are most active at their venue. The report is broken down into 4 sections:

  • Morning (6am – 12pm)
  • Afternoon (12pm – 5pm)
  • Evening (5pm – 12am)
  • Late night (12am – 6am)
Foursquare stats

Next to each time slot is the percentage of check-ins that occurred during those hours. Understanding when people are checking-in at your venue, helps you to understand your heaviest store traffic times, and your lightest store traffic times. Knowing this information can help you manage, and market, your small business much more effectively. Here are a few benefits to knowing the Time Breakdown of check-ins at your small business:

  • Preparing your employee schedule – Knowing when traffic is heaviest, and lightest, at your store, will allow you to schedule more employees to be in the store during peak hours, and less employees during slow hours
  • Cleaning & restocking – Have you ever been to a store when they are cleaning the floors or restocking the shelves? It’s a little bit frustrating and can lead to people leaving your store. By scheduling your cleaning and restocking during your slow times, you can avoid having frustrated customers.
  • Special sales events – If you want to get more people into your store during your slow periods, then create special savings events that are only valid during certain times of the day. If you can maintain your high traffic times, while increasing traffic during your slow times, you will see sales growth.
Foursquare stats

These are only a few of the benefits to knowing when your customers are checking-in at your venue on foursquare. Keeping a close eye on the Time Breakdown section of foursquare Stats is extremely easy, and very useful. Can anyone else think of any benefits from knowing when customers are checking-in at your venue on foursquare?

Download our new FREE eBook: How to Use Foursquare to Grow Your Business