Posts Tagged ‘google analytics’

Generating Local Search Traffic for Your Small Business

Friday, July 1st, 2011

Do you run your business through a retail location? If you have a brick-and-mortar storefront then it’s probably safe to assume that you’re looking to target local consumers. The number 1 goal for any business with a retail location should be to build awareness within their local community. It doesn’t matter if your business is located in a big city or the smallest of small towns your local community is going to provide you with your primary customers. Many businesses use things like signs in front of their store, local newspaper ads, and even radio ads to help generate awareness within their local community. What some businesses don’t realize is that they can take those local marketing efforts online by optimizing their website and social media sites to generate local search traffic.

Local Search MarketingOne of our clients is a local YMCA. They ONLY target the local community for YMCA membership. When they first brought us in to help them with social media marketing all that they had was a website. We helped them setup a local marketing strategy whereby everything they do online is optimized to attract local web traffic. For a business like the YMCA who provides a local service, it doesn’t make sense to market to people living in another state OR even another county. This means they have to be highly targeted in their approach, something that is very achievable when you have the right strategy in place. Below are 4 ways to generate local search traffic. Each of these local marketing tactics was implemented at the YMCA. 90% of their traffic is from local residents!

Optimize Your Website to Generate Local Traffic

The first and most important step in generating more local search traffic for your small business is to optimize your website with local keywords. Do you have one of those fancy all Flash websites? Not good for local search… Do you have a website that’s full of images and has minimal content? Not good for local search either… In order for your small business website to start moving up the search ranks for local keywords is to USE THOSE LOCAL KEYWORDS IN THE CONTENT OF YOUR WEBSITE.

If your business is located in San Diego and you sell womens shoes (yes, I was just watching an episode of ‘Married with Children’) then include the words “San Diego” in the content of your website. Instead of saying, “We have some of the best new styles in women’s shoes around”, say, “Our shoe store has some of the best new styles of women’s shoes in San Diego”. Just by adding the keywords “shoe store” and “womens shoes in San Diego” you will absolutely increase your web traffic because keywords like “women’s shoes in San Diego” are probably high searched terms when it comes to women who are looking for shoe stores in the San Diego area. Adding local keywords to your website content will definitely help you generate local search traffic for your small business.

Include Local Keywords in Your Blog Articles

Have you setup a blog for your small business yet? If so, bravo to you! Blogging is a great way to generate more traffic for your website. By adding local keywords to your blog article content you can then generate more local search traffic for your small business. Just like adding local keywords to your website content, whenever you are writing a new blog article and it makes sense to insert your location, do it. If you serve multiple towns and boroughs don’t be afraid to insert each of them in certain places throughout one article or many. Be sure not to go overboard and only insert local keywords if it’s relevant. Once you get the hang of adding local keywords it becomes a natural part of your writing process.

Each time you publish a new article to your blog you are adding new local search terms. Search engines pick up on that and start ranking your site higher and higher for those local search terms, which means you’re going to generate much more local search traffic for your small business.

Use Local Hashtags in Your Tweets

We actually just wrote an article about this local marketing tactic the other day. Using local hashtags in your tweets is a great way to generate more local traffic to your website and blog. By adding local hashtags like #Philadelphia #Missouri you can get your tweets in front of people who are following those hashtags on Twitter. Most likely if someone is following a local hashtag he/she lives or visits that local area. If that’s the case then you have just effectively gotten your content in front of your target audience by adding a local hashtag to your tweets. If your tweet contains a link to your website or blog then a certain percentage of those people who see your tweet are going to click through to read your content.

Another great way to localize your social media is to add local keywords to your social media profiles.

Setup Profiles on Local Search Tools

Is your business on Google Places? Do you use foursquare, Yelp, or Facebook Places? If so, then you’re on the right track when it comes to using local search tools and location marketing tools to generate more local traffic for your small business. Google Places is one of the best local search tools out there for small businesses. It’s free, you can customize a profile for your business, you can create a Google Places Coupon, and you are leveraging the top search engine on the planet.

Have you seen the business listings that come up next to the Google Map when you perform a search on Google? Those are Google Places listings. They come up when someone uses local search terms in their Google search. If your business has a Google Place page and it’s optimized for the local area, then your business will come up in that list (ahead of all other results!!).

First, you must claim your Google Places page. Then you can customize your Google Places profile. Be sure to include information about your products and services, links to your website, blog, and social media, and don’t forget to include local keywords within the content of your Google Places profile. By adding local keywords and filling out the local information within Google Places your small business will start to come up in the local search results on Google. Google Places and other local search tools are great ways to generate more local search traffic for your small business.

Hopefully these four local marketing ideas will help you generate more local search traffic for your small business. In order to keep track of how effective you’re in generating local search traffic you can use Google Analytics for reporting.

What Are Your Top Ten Traffic Sources on Google Analytics?

Sunday, March 7th, 2010

Are you using Google Analytics to track website activity? Google Analytics is one of many great Google tools for business. We’ve written about Google Analytics on this blog before. For this post, I want to breakdown Traffic Sources to your small business website.

Google Analytics has its limitations, but for most small business owners, it’s the only website tracking tool they’ll need AND it’s completely free. By analyzing your site traffic, you can make more informed decisions when it comes to promoting your small business website or blog. Each time we create a new blog post for Catalyst Marketers, we promote it through our social networks. These social networks become our traffic sources. They drive readers to our blog.

In the early days of this blog, we would take time to promote each post on sites like StumbleUpon, Digg, Reddit, and Mr. Wong. Now, we bypass those social bookmarking sites in order to spend more time promoting our content on sites like Facebook, Twitter, BizSugar and LinkedIn.

The reason that Catalyst Marketers now focuses on using Facebook, Twitter, BizSugar and LinkedIn is because Google Analytics told us that those were the top producing sites for us. On a regular basis, these social networking sites were driving the most traffic, and those visitors were staying on the site longer and viewing more pages that the visitors who found our blog posts on Digg, Reddit and some of the others.

Google Tools for Small BusinessThis image was taken directly from the Catalyst Marketers Google Analytics Traffic Sources report. As you can see, LinkedIn, Twitter, Facebook, and BizSugar are all in the top 10 traffic sources for Catalyst Marketers. With that said, it’s important to not only focus on quantity of visitors driven from a particular source, but also quality of visit. As you will also see on this report is that StumbleUpon still appears in the top 10 traffic sources for us. What you don’t see is that the quality of those visitors is very low. How do we determine quality of visit?

When determining quality of visit, we look at 3 factors:

  1. Bounce Rate
  2. Pages/Visit
  3. Average Time on Site

By taking these three factors into consideration, we can calculate quality of visit. We like a bounce rate per traffic source to be less than 70%. Bounce rate is determined by dividing the number of people who only view one page on your site before leaving to go to another site, by total site visits from that particular traffic source. We also like our traffic sources to average at least 2 pages/visit. Finally, we want each of our top traffic sources to have an average time on site above 1 minute. We then take all of these factors into consideration and monitor a traffic source over time before making a decision on whether or not to continue using a specific traffic source to promote our blog posts. This process allows us to take advantage of the online social tools that are working hardest for us, without wasting time on tools that are less effective.

The key is finding out what traffic sources are working hard for your small business website. Google Analytics can help you with that. What are your top 10 traffic sources according to Google Analytics?

Use Google Analytics as a Measurement Tool for Your Small Business

Monday, January 25th, 2010

Google Analytics is an amazing online tool for small business owners. Best of all, it’s FREE. You simply add your small business website to the system and you can begin tracking things like: site traffic, entrance sources (how readers get to your site), exit pages (what pages readers are leaving your site from), keyword relevance, demographic information on your visitors, and much, much more. If you’re not setup on Google Analytics, definitely take some time this week to get setup your small business website.

With the above being said, to fully leverage the power of Google Analytics, you must first establish your goals for your online efforts, and then build a strategy around those goals. If you don’t setup your goals up front, then when you use Google Analytics as your measurement tool, you won’t know what to look for. Keep reading to find out how Catalyst Marketers uses Google Analytics and how we recommend our customers use it.

Catalyst Marketers e-Marketing Strategy is to practice what we preach. We use a combination of content marketing and online social tools to reach more small business owners, educate them through content marketing on the power of using online social tools to promote their business, and ultimately drive new customers for Catalyst Marketers. Here’s how we do it.

  1. Constantly publish new educational content, relevant to small business owners, to the Catalyst Marketers blog
  2. Use social tools like Twitter, LinkedIn, BizSugar, & the Catalyst Marketers Facebook fan page to promote our content AND the content from other experts – this builds relationships with those experts and shows your followers that you’re not there to just promote your “stuff”
  3. We then try to convert our followers to customers of Catalyst Marketers, by establishing ourselves as thought leaders in our industry and proving to our followers that we understand how to drive growth for them through content marketing and social tools

How do we know if our strategies are working and our goals are being achieved? Well, we turn to Google Analytics (among some other things). Our goal is to use social tools to drive traffic to our content (blog posts). So on a regular basis (you can determine how often you need to check your reports – at least every month), we log into Google Analytics and check out our traffic sources. We ask, are the social tools, which we are using to promote our posts, driving the most traffic to our site? Google Analytics lists the top traffic sources. If the tools we’re using, Twitter, Facebook, etc. are among the top 5-10 traffic sources for our small business website, then we know we are on our way to achieving our goal.

Google Analytics offers so much more than just traffic sources. If another goal is to drive traffic from our blog posts to other pages on our site, like the Catalyst Marketers Solutions page or the Contact Us page, Google Analytics shows us that as well. We can look at each individual page and determine how traffic is getting to that page. We can also tell what page they go to next from the current page. Basically, we can see if the majority of traffic to our Solutions page is coming from our blog posts. If it is, we know that our content marketing is working because we are effectively producing relevant and valuable content, which in turn, is leading readers to want to find out more about what we have to offer.

Turn Content Marketing into Sales

The next step in the process is to effectively drive sales from all of your efforts. The ultimate goal of all businesses is to increase sales. Once we know how we are driving traffic to our site and what pages our readers are going to once they get there, the next step is to entice them to take action: Call us or Email us to find out more about our solutions. If that’s the goal, then you need to make it easy for readers to find your contact information, as well as, state a compelling reason why they should reach out to you. It’s one thing to produce awesome content, but if your readers don’t know what you offer, then you’ll never get any sales. This is why our goal is to drive readers to our Solutions page and then to our Contact Us page. We can track this activity through Google Analytics and then we can tie in any new leads by asking those individuals how they found us.

It’s imperative that you establish goals for your online marketing efforts and then use tools like Google Analytics to see how you’re tracking against those goals. If you don’t, then all the time you spend online, can never really be calculated with return-on-investment. If you have any questions about how you can setup an e-marketing plan, like the one we use, then send us an email OR check out our solutions page. We look forward to hearing from you and answering any questions you may have.