Posts Tagged ‘online social tools’

Businesses Are Going Hollywood

Thursday, April 8th, 2010

Business is going Hollywood. We caught the first glimpse of this a few years back when Donald Trump created The Apprentice. At that time, TV was the big medium (and still is) for getting video-based content out into the world. Trump was a well-established business person, and somewhat of a celebrity already. He was looked at as unique for his ability to infiltrate Hollywood as nothing more than a businessman.

Now, as time has passed, ONLINE VIDEO is picking up more and more steam. It’s allowing once unknown business leaders to become celebrities. It’s getting to the point that business leaders are becoming as popular as movie stars (well perhaps not yet, but soon, very soon). Chris Brogan is a HUGE business celebrity. He has a big-time following of business professionals and business owners. Same with Mike Michalowitz – The Toilet Paper Entrepreneur. Then you have guys like David “Siteman” Garland who is an big-time up & comer with his own online video show. All three of these business leaders use online video to spread their ideas and educate their readers. Thankful fans hungrily chase the next bit of news from, or about, their favorite business leaders. As their popularity grows within their own niche, their reach expands, and eventually these successful business leaders will hit a tipping point in their celebrity and they will become as Hollywood as Matt Damon and Rachel McAdams. By recognizing this trend, as a small business owner, or heck, a 12 year old middle-schooler for that matter, you have the opportunity to grow your local brand into BIG-TIME, SUPERSTAR BRAND.

Video for my businessThe biggest key to the college student working on a side project, or business owner looking to grow her business, to becoming a star is their ability to use video to communicate their message, just as Hollywood stars use video to communicate their acting talent. Video, more than other content forms, captures personality and creates a deeper connection with the audience. Due to decreasing video production and distribution costs, everyone can become an online video celebrity. Do you have a crazy lead Chef at your restaurant that you’ve always said, this guy could have his own show? Well, give him his own show. Create a YouTube Channel and turn your lead Chef into the next Emeril Lagasse. Are you a quirky fashion designer with passionate ideas about the future of fashion in America? Create your own Future of Fashion Channel on YouTube and start blasting out videos about fashion. Do you walk dogs for a living? Start recording your “Doggy Adventures” and publish those videos to your YouTube Channel. Start educating dog owners about the benefits of exercise for dogs.

What I’m hoping to get across here is that there’s an audience out there for everyone, no matter what business you’re in. Start positioning yourself as the next big thing in your market. Capture your local market first – go Hollywood in your community, and then begin branching out. One great way to help your small business go Hollywood is through the use of online video, which shares many benefits with TV, for a small fraction of the costs.

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Check-In at Amazon.com on FourSquare

Wednesday, March 17th, 2010

Wouldn’t it be cool if you could check-in at online retailers, both large and small, on FourSquare? Currently, to my knowledge, both FourSquare and Yelp only work for brick-and-mortar businesses. I love both Yelp & FourSquare, and think they are both really beneficial online tools for small businesses. The other day we wrote about FourSquare Mayor Promotions for Small Businesses. As a way to promote certain Catalyst Marketers blog posts, we start discussions in LinkedIn Groups around the topic of the blog post. During a recent LinkedIn discussion about FourSquare, the idea of FourSquare for online businesses was born.

UPDATE: Download our new FREE eBook: How to Use Foursquare to Grow Your Business

Think about it for a minute. You probably purchase online products and services all the time, right? Just as you purchase products & services from brick-and-mortar businesses. As you shop for products and services online, you probably stop in at a few different online retailers while you’re researching the product. You’re running your ONLINE errands. When you run your real world errands, you can check-in on FourSquare at all of the brick-and-mortar retail locations that you visit throughout the day. Those businesses benefit greatly from you spreading the word to your followers that you’re visiting their business. Well, why can’t e-commerce businesses receive the same benefits?

FourSquare for BusinessWhat if FourSquare offered code for online businesses to serve up on their e-commerce website. The code would display a “Check-In on FourSquare” button on every page of the e-commerce site – think ReTweet button for Twitter. Now, whenever a consumer lands on a page within a website that she wants to share with her network, she can simply Check-In at the Website by clicking the FourSquare Check-In button. The code, like the ReTweet code for Twitter, would be open to large e-tailers like Amazon all the way to small blogs and e-commerce sites.

The idea benefits everyone. Consumers and fans of FourSquare now get to use FourSquare in a whole new way. Who knows, this may open up even more cool special savings opportunities to consumers through those online businesses who integrate with FourSquare. Just as brick-and-mortar businesses are offering specials to the FourSquare Mayor of their small business, online retailers can do the same OR come up with different ways to entice consumers to check-in on their website.

FourSquare would benefit as now user’s can use FourSquare both online and in the real world. Time spent on FourSquare by current users will increase, and new user’s may take notice. Some people don’t like pulling out their phones and checking-in at local businesses while they are out, but if they can simply click a button on the website that they are on, they may be more inclined to participate.

Online retailers are now able to capitalize on the same FourSquare benefits as brick-and-mortar businesses. By placing the FourSquare Check-In button on their site, they allow consumers to market their product and services for them. If those products and services are remarkable, then consumers are happy to spread the word to their friends.

This doesn’t have to apply solely to e-commerce sites. I’d love to have a “Check-In on FourSquare” button on the Catalyst Marketers blog. Whenever a reader lands on a post, he/she can Check-In on FourSquare at the Catalyst Marketers blog. FourSquare’s code should capture the URL that the user is currently on when he Checks-In and then FourSquare should display that URL in the alert that’s sent out to the user’s followers. This function has the ability to drive a ton of traffic to the Catalyst Marketers blog as our site is now getting in front of the user’s FourSquare networks, as well as, possibly his Facebook & Twitter networks. That’s pretty powerful, right?

What problems do you see with this idea? How can those problems be overcome to make this happen?

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Every Blog Post is an Opportunity to LOSE Followers

Monday, March 15th, 2010

Are you currently using online social tools to connect and communicate with your audience? If so, BRAVO! If you’re a Catalyst Marketers Blog subscriber, then you know we are all about using free online tools to reach more people, build relationships with those folks, and ultimately drive sales.

With that being said, this post is a cautionary tale about understanding the power of online communication and the impact it could have on your small business. This post isn’t meant to deter you from using online social tools, and specifically, blogging. It’s simply a reminder to be sure that EVERY time you produce something, you should try to make it your best work to date.

Blog for my small businessEach and every time you produce a new blog post, a new video, or audio program, there may be some followers who find the content so off-target that they actually stop following your business online. The other day I was on Twitter and clicked on a link that was tweeted by one of my followers. The link brought me to his blog and I read the post. The post was riddled with assumptions, had spelling and grammar mistakes, and was simply uninformative. Just like that, I stopped following this individual on Twitter. If I had been subscribed to his blog, I would have unsubscribed.

See the thing is that in an online world that is becoming saturated with content, yours has to stand out. If nothing else, it has to be mistake free and it must demonstrate that you actually took time crafting the message. Here are a few things that you may want to ask yourself as you’re crafting a new piece of online content:

  • Are there any grammatical errors in my new blog post?
  • Is the information relevant and educational for MY audience?
  • Are my stats and data accurate?
  • Have I included images and/or links to other relevant content in my blog post?

If you answer the above questions each time you create a new piece of online content, then you limit the chance that someone who you’d consider to be part of your target audience, will unsubscribe from your blog or stop following your small business online.

I hope that this post doesn’t scare people away from producing online content and writing in their business blog. Sometimes we can all get caught up and we may skip a few steps here and there. This post should remind us all that each time you create something online, it stays there forever (or at least a very long time). You want to make sure that your content stands out and continues to attract new followers, as opposed to losing current followers.

One last thing, don’t lose your personality and become too vanilla, as that’s the fastest way to lose followers. You must be confident in the content that you’re producing. If you want to be controversial, be controversial. If you want to take a stand on an issue, take a stand. With that said, be sure that you understand that every piece of content you produce online, can and will have some sort of impact on your business. Hopefully the majority of your content is sought after by your followers. You have to remember that you cannot please everyone and you should focus on pleasing and educating the individuals that make sense for your small business. Each time you go to hit that “publish” button, just be sure you re-read your content and ask yourself a few simple questions. Once you’re pleased with the answers, then go ahead and publish that great new educational blog content to the world.

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Who Is the Foursquare Mayor of My Small Business?

Monday, March 8th, 2010

If you’re not asking yourself, who is the Mayor of FourSquare for my small busines, you may want to start, as there could be a great marketing opportunity in it for you. FourSquare likes people to think of them as an “urban mixtape”. FourSquare allows users to check-in at their favorite local hangouts. When connected with friends on FourSquare, your check-ins allow your friends to know your whereabouts. It also shows them some of your favorite places, which may entice them to meet you there or go try the place on their own. Many different types of businesses, like cafes, bars, restaurants, parks, gyms and more, can take advantage of FourSquare’s service.

UPDATE: Download our new FREE eBook: How to Use Foursquare to Grow Your Business

FourSquare Doylestown PAAs a business owner, you are probably starting to see the power of FourSquare for business. The more people you get to “check-in” at your local business, the better. Basically those customers who check-in at your local business on FourSquare, just helped you market your business. The cost to you, $0.

A key to FourSquare immortality is becoming the Mayor of a local business. The more a person continually checks-in at a local business, the better his or her chances are at becoming the mayor of that business. With that said, we do live in America, the land of possibilities, so if you’re not careful, another local patron can come in and steal your Mayor title out from under you. That happens only if another person starts checking-in at the local business, for which you’re the Mayor, more than you do.

As a business owner, there is a HUGE potential marketing campaign that you can run through FourSquare. Call it “Election Night” or “Vote for Our FourSquare Mayor”. The goal should be to get as many of your current customers as possible, along with new customers, to begin checking-in on FourSquare EVERY TIME they come to your business. The goal for customers is to become the Mayor of your small business. In order to entice customers to participate, you should come up with a remarkable offer for the winner.

Since Mayor-ship can change hands frequently, you should put a time limit on the promotion. You could run it 3x a year and whoever the mayor is on X date, is the winner. Perhaps the winner receives a big party at your store in their honor. They can bring friends/family for a free night of food and drinks. If you’re a travel agency, perhaps you can offer the winner a free set of plane tickets somewhere. Whatever the offer is, it should be something that your customers find valuable. This will entice them to participate, along with spreading your promotion to their friends and family.

When it comes to promoting this new marketing campaign, use your other online social tools, like your company blog, Facebook fan page, LinkedIn account, and Twitter. Get the word out to as many people as possible. You may even want to reach out to some local media outlets, as a promotion like this, could garner interest from them – FYI Twitter is a great place to connect with local media personnel. Also use your store to promote the campaign. Perhaps you want to spend a few bucks and print a big in-store billboard for the program and then provide a URL to your blog for customers to learn more. There are countless ways that you can get the word out about your FourSquare promotion, you just have to get creative.

FourSquare is a great new tool for small businesses. There are a lot of creative things that you can do with FourSquare to help drive sales for your small business. The costs for a program like this, except for maybe the incentive, are very small. You can definitely pull this off. So with that said, who’s the FourSquare Mayor for your small business?

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