Posts Tagged ‘Optimize My Facebook Page’

Custom Facebook URLs No Longer Require 25 ‘Likes’

Friday, October 14th, 2011

Facebook has recently made it much easier to get a custom Facebook URL for your small business Facebook page. It used to be that Facebook required all Facebook pages to accumulate 25 ‘Likes’ prior to them being able to quality for a custom URL. This requirement caused a lot of small business owners who were just getting started on Facebook to use that ugly URL string for their page. The problem with the old way of doing things was that when small business owners went to promote their Facebook page on other marketing collateral, such as in-store, on their website, on print ads, etc. the URL was not easily read and couldn’t be typed into a browser without a lot of patience on behalf of the customer. Realizing that their rules were causing headaches for business owners and Facebook users, Facebook has changed the rule.

Facebook URLNow, you can setup a custom Facebook URL right away. No more waiting until you have 25 ‘Likes’. If you currently have a Facebook page with that ugly URL string, simply go ahead and change it. For those of you who are thinking about creating a Facebook business page for your small business, now is the time! Here’s why it’s important to have a Custom Facebook Business Page URL.

Stop Monopolizing My Facebook News Feed!

Friday, August 19th, 2011

Ok. Take a deep breath. Relax. Don’t get too frustrated… Ahhhh! It’s kind of hard not to get frustrated when a business starts monopolizing my Facebook News Feed. What do I mean? You probably know… You know those businesses who post one status update after another on Facebook? Yeah, I told you you knew what I was talking about. How frustrating is it when you look at your Facebook News Feed only to see the same company posting 10 updates right in a row?! Do you want to know the quickest way to have your Facebook updates hidden, or even worse, be ‘Unliked’ by your Facebook followers? Post Facebook Status Updates consecutively…

How often should I post on FacebookWhen it comes to marketing your small business on Facebook, there are rules of engagement. One of the most important rules to follow is “Keep your Facebook updates to 2-3 DAILY”. The businesses who post constantly are very likely to piss off their followers. There is nothing more annoying than seeing continuous promotional messages on your news feed. Businesses who take part in this monopolization of Facebook News Feeds are not going to be successful on Facebook.

The key to Facebook is getting your message in front of your followers, hoping that they will engage with you by ‘Liking’ your update or leaving a comment. Getting your followers to engage with your Facebook page puts your page in front of their followers, thus giving you the opportunity to obtain new Facebook ‘Likes’. If you want people to engage with you and keep your status updates in their news feed, you can’t piss them off.

When it comes to posting content on Facebook for your business, here are a few tips that can help:

  • Post informative/educational information about your business, industry, products, services, events, etc. Keep the promotional posts to a minimum.
  • Post information/engage with your followers on a daily basis. People like consistency.
  • Spread your Facebook posts out throughout the day – different people are on at different times and you want your messages to reach as many followers as possible (hint: Sunday nights are a great time to post updates on Facebook)
  • Ask questions – Try to solicit feedback from your Facebook community. The key to all of this is engagement. Be thought-provoking with your Facebook posts.
  • Switch up the type of content you post – post images, links to your content, links to others’ content, poll questions, status messages, etc.
  • DO NOT POST MULTIPLE MESSAGES ONE RIGHT AFTER THE NEXT!

If you follow these few tips and be sure not to annoy your Facebook community by posting multiple messages one after the next, you will have success with Facebook Marketing for your small business.

As you can tell, Facebook News Feed monopolization is one of our pet peeves here at Catalyst. What are some of your Facebook pet peeves? Leave a comment below.

3 Tips for Outsourcing Your Facebook Marketing

Monday, August 8th, 2011

Are you considering outsourcing your Facebook marketing to a social media marketing agency? Outsourcing your Facebook marketing can be a very effective strategy for small businesses who don’t have the time or employee (wo)man-power to do it themselves. With that said, when it comes to successfully outsourcing your Facebook marketing there are a few things that every business owner should be aware of.

Choose the Right Partner

Outsource FacebookWhen it comes to outsourcing ANY portion of your business it is important to choose the right partner (notice how I say “partner” and not vendor). You don’t want to work with a company that’s incompetent, difficult to work with, or unwilling to treat you as a partner instead of just another client. In exchange, you should also do your best to treat your Facebook marketing agency as a partner as well. Your relationship with your agency partner should almost feel like you’re working with an internal team of employees who are simply located at a separate location. When you get that feeling you know you have chosen the right agency partner. Choosing the right partner creates a great working environment, encourages both parties to go the extra mile when promoting your information on Facebook, and leads to a long-term relationship, which is important when it comes to consistency on Facebook. Be sure you do your due diligence when searching for a social media marketing agency to help you with your Facebook marketing.

Set Performance Measures

Without setting performance measures up front, how can you measure success? When it comes to outsourcing your Facebook marketing you should understand that you’re going to have to pay a few hundred dollars each month to your social media marketing agency. In order for you to feel confident that you’re getting a return on your investment you must setup performance measures during the Facebook strategy planning stage. If the agency you have chosen doesn’t bring this up, it might be a good idea to get rid of them before you get too far down the road. Too many people out there claim to be “Facebook experts”, but really have no philosophy/strategy to bring to their clients. In order for them to cover up their deficiencies they try to stay as far away from “Reporting Meetings” as possible.

Be sure that you set clear objectives before starting your Facebook marketing. When coming up with these objectives it’s best to work with your agency partner. Don’t come up with unrealistic goals. Remember the agency can only do as much as you allow them to. Together you should put together realistic performance measures and then set up a time each month or each quarter whereby you will sit down with your agency partner to review your reports and compare them to your performance measures, so that you can track return-on-investment.

Conduct Regular Status/Strategy Meetings

Outsourcing your Facebook marketing can only work when you have a plan for conducting regular status meetings with your agency partner. Designate someone internally at your small business, whether that’s you (the owner) or an employee, as the main contact for your marketing partner. When Outsourcing your Facebook marketing to a social media marketing agency, in order for that agency to be successful, they need someone on the inside who they can rely on for information and to get back with them when they have questions. Having these regular meetings helps keep everyone on track, as well as, reduces the chance for surprises when it comes time to review performance measures to see how effective your outsourcing strategy is working.

If you follow these three tips you will have the best chance to be successful on Facebook. Effective Facebook marketing can be extremely beneficial in building relationships with customers and prospects, as well as, increasing sales. If you don’t have the time to manage Facebook for your small business, definitely consider outsourcing your Facebook marketing.

Generate Facebook-Likes Using a QR Code

Thursday, July 7th, 2011

Are you looking for a more effective way to generate Facebook “Likes” for your small business? Aren’t we all?! :) Well, now there’s a way to generate more Facebook “Likes” through the use of QR codes. Likify is a new online service that allows users to create QR codes linked to your Facebook Business Page. Businesses can then print the QR code on anything that you want. When your QR code is scanned the customer gets pointed to a mobile landing page, which contains your official Facebook Like button. Pretty cool, huh? As we have discussed before, QR codes are in their infancy as a marketing tool, but their usage is growing. By next year we think using QR codes to promote your business will be mainstream.

Likify QR code Facebook LikeLikify has made creating a QR code for your Facebook Business Page very simple. Follow the steps below to create a Likify QR code:

  • Setup a Likify account
  • Enter your Facebook Business Page in the form where it says, “Webpage about actual item to like”
  • Personalize the landing page that your customers see once they scan your QR code
    • Add a title for the landing page
    • Add an image, perhaps your company logo or a Facebook logo
    • If you want, you can add another link to give customers more information about your small business (perhaps your company website)
    • Add a coupon if you want to entice customers to “Like” your small business Facebook page
  • Click ‘Generate Code’
  • Start printing your QR code wherever you want it and promote it to your customers and prospects

Once you have your Likify QR code you can then begin to print it on your marketing materials. Hopefully you have created a plan for where you want to place your QR code. This will make the promotion process much more effective. Perhaps you want to place your QR code on your marketing fliers, on an in-store poster, on your website, or you can even print QR codes on your business card to generate more Facebook “Likes” for your Facebook Business Page.

Soon Likify will be providing reporting for users of their service. This means business owners will be able to understand how effective their Facebook “Like” QR code campaign is. If you’re looking for creative ways to generate more Facebook “Likes” for your small business, definitely consider using Likify to create a QR code for your small business Facebook page.

Manage Facebook Admins on Your Facebook Business Page

Wednesday, February 16th, 2011

Managing Facebook Admins for your small business Facebook page doesn’t have to be difficult. In fact, with the upgrade to the new design layout for Facebook Pages, it’s actually quite simple. Follow the steps below to add an Admin to your Page or remove an Admin from your Page.

Click ‘See All’ in the Admins widget located in the top right corner of your Facebook Business Page

Add Remove Facebook Admin

To remove an Admin click ‘Remove’ next to his/her name. To add an Admin to your Facebook page start typing his/her name into the text box. Select your new Admin (must be connected to him/her on Facebook). Click ‘Save Changes’.

Add Remove Facebook Admin

Pretty easy, right?

Are you taking advantage of using multiple Facebook Admins to help keep content fresh and consistently updated? Leave a comment below letting our small business community know how you’re leveraging Facebook Admins to manage your Facebook Business Page.

Receive Notifications From Your Facebook Business Page

Friday, February 11th, 2011

Ask and you shall receive! Small Business owners have been complaining for years about not receiving Facebook notifications when a fan leaves a comment, posts on the wall, or ‘Likes’ something on their Facebook Business Page. Now, with a recent upgrade, Facebook appears to have been listening. Facebook has released a software update which contains a Facebook Business Page Notification feature that is sure to make ALL Small Business owners very happy!

Facebook Page NotificationsNo more missed activity from customers and prospects. Facebook Business Page Owners can now receive notifications from Facebook anytime a customer or prospects interacts with their Facebook Business Page.

As you know, the key to quality Social Media Marketing is engagement and building REAL relationships with customers and prospects. Online tools have made it easier than ever to accomplish this. More and more Small Business have been taking advantage of online tools like Facebook, Twitter, YouTube, etc. We believe that 2011 should be the year that the majority of Small Business owners start using Facebook for business. We have reached a tipping point. The value of being on Facebook for Small Businesses is just too great to ignore any longer. Facebook sees the trend and they are making sure to cater more to businesses.

Benefits of Facebook Page Notifications

Why is this HUGE news you ask? Well because Small Businesses will realize numerous benefits from the new Facebook Page Notifications. Here are a few of the many benefits of Facebook Page Notifications for Small Business:

  • More engagement can take place on Small Business Facebook Pages – No Comments, Likes, or Wall Posts from customers or prospects should go unnoticed!
  • Small Business will be more efficient with their time spent on Facebook – No more unnecessary Facebook Page checking unless you have something to say OR you receive a Facebook Page Notification that you want to respond to.
  • No more excuses for not using your Facebook Status to engage customers

Do you think this new feature will be useful for managing your Small Business Facebook Page? Please share your thoughts via the comments section below.