Posts Tagged ‘restaurant marketing’

Restaurants Can Run a Tweet & Eat Twitter Contest

Monday, February 6th, 2012

When it comes to marketing your business through social media, it’s all about engagement. It doesn’t matter if you have 30 followers, or 3,000, if those followers are engaged in what you’re doing then social media is worth your time. Once you’ve spent time increasing your Twitter followers, and building your Twitter profile foundation, it’s time to get your Twitter followers more engaged. For restaurants, a creative promotion to launch for your online community could be a Tweet & Eat Twitter Contest.

What is a Tweet & Eat Twitter Contest?

restaurant marketing twitterVery simply, restaurants can ask patrons to take a picture of their meal with their smart phone and tweet it on Twitter. In exchange for patrons taking the time to participate in your Tweet & Eat Twitter Contest you can offer them some sort of discount on their meal or a free dessert, etc. This Image Marketing tactic can go a long way towards driving new patrons to your restaurant.

Benefits of Running a Tweet & Eat Twitter Contest

Running online contests offer business owners numerous benefits. A Tweet & Eat Twitter Contest can be a lot of fun for your restaurant patrons, as well as, very beneficial for your business. If you’re looking for ways to do the following, then running a Tweet & Eat Twitter Contest might be a smart marketing tactic for your to take advantage of:

  • Increase engagement from your online community
  • Show patrons and prospective patrons (members of your local community) what dishes are on your menu
  • Get pictures of your food in front of your local community
  • Generate more new patrons for your restaurant

If you’re looking to achieve any or all of the goals above, you should run a Tweet & Eat Twitter Contest at your restaurant.

How to Set Up and Run a Tweet & Eat Twitter Contest

Here are the steps you should take when implementing a Tweet & Eat Twitter Contest:

  • Set 2-3 goals for your contest
  • Determine what you will ask restaurant patrons to do in order to participate
  • Come up with an offer that you think is of enough value to entice your restaurant patrons to enter the contest
  • Explain the contest to your servers so they can answer questions and provide any discounts or fulfill the offer
  • Write a blog article or shoot a YouTube video explaining the rules of the contest and begin promoting it online
  • Create an promo sheet that you can put into your menu for patrons to see when ordering
  • Get started!

Running a Tweet & Eat Twitter Contest doesn’t have to be too complicated. With that said, if you don’t spend the proper time planning your contest, you’ll probably encounter more “bumps” during the contest than you need to. Simply take time to think through all aspects of running the contest, ask your servers and others for input, make sure everyone is on the same page as far as the rules and what’s required of patrons, and then simply get started. You can’t succeed if you don’t try. Running a fun contest like the Tweet & Eat Twitter Contest can go a long way to getting your current patrons more engaged in your brand, as well as, attract new patrons to your restaurant.

Restaurants Run Tweet and Eat Twitter Contests

As you continue to use social media tools like Twitter to promote your restaurant, build relationships with patrons, and drive sales, remember that there are many benefits to running Twitter Contests, like a Tweet & Eat Contest or ReTweet Contest. These online contests can be fun for patrons and beneficial for your restaurant. Would you ever consider running a Tweet & Eat Twitter Contest at your restaurant? Leave your comments below.

Does Your Restaurant Run a Local Chef Sweepstakes?

Monday, January 11th, 2010

Are you looking for ways to get more people into your restaurant (especially on those slow days/nights), build buzz for your brand, create local community advocates for the quality of your service, and come up with new menu items that your customers love? If the answer to one, and most likely all four, of these questions is YES, then perhaps you should consider running a Local Chef Sweepstakes.

The idea behind a Local Chef Sweepstakes is a simple one, but it’s a pretty creative idea, which is where the power lies.

Run a Local Chef SweepStakes

Gather a group of local residents (who enjoy cooking) in your area to come into your restaurant one night a month (make it the least active night of the week), each bringing their best-cooked dish to share with everyone. The theme of the dish should fit the food style of your restaurant, unless you’re looking to expand the type of food you offer your customers.

During what I like to call the Sampling Event, each of the local residents (ahem, Chef’s) will sample each dish and vote on their favorite – it’s probably best to have them not vote for themselves. The person with the most votes at the end of the night will win a prize – you can decide what that is, though it probably shouldn’t be a free meal at your restaurant. Get creative here, and by that, I don’t mean you have to spend a ton of money. Maybe partner with another local business and in exchange for you mentioning their business in your promotion of the Sampling Event, both online and through PR, they will provide you with a gift certificate good for a certain dollar amount towards their products/services. The winner will also get the opportunity to have his/her dish featured as a Special menu item at your restaurant, one night a week for the next four weeks.

The winner can setup a time to teach one of your chefs how to create the dish. The winner should then be given a percentage of sales for their dish. This provides people with HUGE INCENTIVE to participate in your Local Chef Sweepstakes – extra income is always nice, especially during the current economic times. If the menu item is a hit, you can negotiate with the winner to make it a mainstay on your menu.

That’s it. That’s the idea of a Local Chef Sweepstakes. Now you need to promote it to the world.

Promote Your Local Chef SweepStakes

An event like this will generate huge amounts of publicity if it’s marketed properly. In my opinion, publicity is the result of good marketing, whereas the classic way of looking at publicity is as a marketing tool in and of itself. Once you decide to go for it and you schedule your first Local Chef Sweepstakes, you need to get the word out about it to your local community. Here are a few ways to do that:

  • Promote it at your restaurant to your existing customers. Put some information on every table and direct them to either your website or one of your social sites (perhaps your small business Facebook fan page) to learn more about the event.
  • Add information about the Sweepstakes on your small business website and Facebook fan page
  • Promote the event through your LinkedIn groups and events
  • Add information about the event on Yelp
  • Tweet the time and location of each event on a regular basis leading up to the event
  • Write about the event on your blog
  • Ask others in your online and offline network to promote the events to friends and co-workers

There are countless way to promote the Sweepstakes leading up to the Sampling Event each month, those are just a few. It’s probably a good idea to request RSVPs for the event to ensure that there are enough participants, but not too many.

Not only does this build some great buzz pre-Sampling Event, but you can also promote the results post-Sampling Event to generate even more buzz and awareness. Here are some great ways to promote the Local Chef Sweepstakes post-Sampling Event:

  • Video record the Sampling Event and put it on your small business YouTube Channel
  • Write about a cool story that occurred during the Sampling Event on your small business blog
  • Tweet the winner’s Special dish and when it will be featured
  • Add images of the winning dish to your small business Facebook fan page or Flickr account
  • Update your specials on Yelp to include the new dish
  • Capture Video-based customer testimonials of patrons enjoying the new dish and share them on your YouTube Channel

Again, there are countless ways to promote the Local Chef Sweepstakes post-Sampling Event. It’s just takes some creativity. So, does this all sound intriguing OR are you still asking yourself, “What’s in it for me”? If so, keep reading…

The Benefits of Running a Local Chef SweepStakes

Let’s get back to the opening sentence of this post, “Are you looking for ways to get more people into your restaurant (especially on those slow days/nights), build buzz for your brand, create local community advocates for the quality of your service, and come up with new menu items that your customers love?” Hopefully if you answered YES to the questions above, then you made it all the way through this post. That’s great! Thanks for staying with me. Now, for the last, and perhaps most critical part of the post, in order to motivate you to host a Local Chef Sweepstakes, the benefits…Here are just a few:

  1. Get more people into your restaurant through the Sampling Events and ultimately if the promotion is successful, it gets more people into your restaurant on a daily basis moving forward
  2. Can be picked up as a great public relations piece by the local press and local bloggers – this builds buzz and awareness for your restaurant
  3. Those who participate in the sampling events become huge fans of your business – they feel a sense of community while being there with other local patrons. They in turn will tell everyone who will listen about your great restaurant.
  4. The creation of many local sample dishes allows for new menu items to be created. Offering some of the early favorites as Specials can provide you with great information on what dishes should become full-time menu items and which ones should be shelved OR only treated as Specials moving forward. Either way, you are able to add great new menu items that customers love.

So that’s the Local Chef Sweepstakes in a nutshell. What do you think? I’ll bet the costs to run this type of promotion are very minimal and the rewards will far outweigh the results you get from those print ad coupons you’ve been running in the local circular. Do you think you’ll run a Local Chef Sweepstakes for your restaurant?

If you love the idea and want some help executing it for your restaurant, feel free to contact Catalyst Marketers. By the way, this idea can be adapted for a number of different business-types. You just have to get those creative juices flowing.

Restaurant Owners, What’s on Your Social Media Menu?

Tuesday, January 5th, 2010

A few weeks back I was having dinner at one of my favorite local restaurants, Spatola’s Pizza in Lansdale, PA. It’s really a hidden gem as Spatola’s has great food for unbelievable prices. Being that it’s right around the corner from my place, I’m there quite a bit. For some reason, during this trip I noticed their specials menu that sits on every table. Check out the image below (taken with my iPhone – the quality isn’t the greatest).

Sitting there reading the daily specials made something click in my mind. Why don’t restaurants offer a Social Media Menu? Each table can have a similar menu setup, but instead of sharing the daily specials, or in addition to sharing those specials, also use the opportunity to let your customers know what social networks you frequent. People always ask how they can get more traffic to their social media sites, well ideas like this are how you do it.

If you’re on YouTube and Ning, then let your customers know that. Provide your URLs on your social media menu. Then offer a few promotions to entice your customers to sign up for your social sites. These days the majority of your customers are going to have smart phones, which means they can access the Internet right from the table. A few examples could be:

  • Use the video recorder on your phone to shoot a quick video of you in our restaurant – post it to our Ning for a free appetizer
  • Sign onto YouTube and add us as your friend to receive 10% off your bill tonight
  • Promote our Ning network on your Twitter or Facebook page to receive a free dessert

Check out the example Social Media Menu below. How long do you think it would take you to create this, print out a few copies, and place one on every table in your restaurant? Probably an hour, if not less. Costs? Close to zero.

So, all of you restaurant owners out there I ask you this, what’s on your Social Media Menu?

A Social Restaurant Story

Monday, November 30th, 2009

Thank you, thank you, thank you,
for being a customer of mine
You have many options
but you came here to dine.
I appreciate your business so for free,
please try this
let me know how it is.

My customers are who I do this for.
I know that if I focus on great food and service
they’ll be here even more.
I see the same faces over and over again,
many times they bring their friends.
Business grows because of the values at our core,
customers will get a great experience
this they know for sure.

We didn’t used to be as popular
but not because of the quality of experience,
mostly due to lack of exposure.
Costs are high for advertising
so we got creative and began socializing.

By strategizing and optimizing with online tools
we were able to expand our social cirlces.
New customers began stopping by
willing to give this local restaurant a try.
After their trust was earned
by delivering quality food and service,
they knew they would return.

We are now a growing business
but that doesn’t interfere with our customer closeness.
Each diner is special to us
and we make sure they know.
You have many options on where to dine
we just hope you’ll keep us in mind.